Medallia's mission is to help companies win through customer experience. The world's best-loved brands trust Medallia's Experience Cloud, which embeds the pulse of the customer in an organization & empowers employees with the real-time customer data, insights, & tools they need to make every experience great. Named a leader in the most recent Forrester Wave & ranked in the 2018 Forbes Cloud 100 list, Medallia is growing quickly, with a global footprint that spans Silicon Valley, Austin, New York, Washington DC, London, Paris, Sydney, Buenos Aires, & Tel Aviv. Here, we value people for each of the aspects that make them whole. We believe that people should not be defined only by a job title-nobody is "just an engineer" or "just a salesperson." We are each partners, parents, children, siblings, friends, & former classmates. We have different backgrounds & we celebrate different cultures. And, just like our product, we honor each of the experiences that build our people.
At Medallia we hire the whole person, not just a part of them.
Site Reliability Engineering at Medallia brings together the infrastructure & applications that power a highly reliable, agile, & efficient global SaaS platform. We are building a next-generation global data center operating system that spans cloud-based & on-premise infrastructure, leveraging some of the most exciting new open source technologies. We work closely with product & platform engineering to make the world's best customer experiences even better. SRE owns the reliability of key components of the applications & infrastructure stack at Medallia, & ensure that they continue to scale with our rapidly-growing business