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BentoBox // website services for restaurants
Sales, Full Time    New York or Remote    Posted: Tuesday, November 17, 2020
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BentoBox empowers restaurants to own their presence, profits & relationships. The hospitality platform disrupts third-party services that come between the restaurant & the guest. BentoBox puts the restaurant first & offers tools that drive high-margin revenue directly through the restaurants website. BentoBox is trusted & loved by over 5,000 restaurants worldwide including The Meatball Shop, Joseph Leonard, Union Square Hospitality Group, Major Food Group, Roses Luxury, Eleven Madison Park & many more. Learn more at

We are looking for an energetic & highly motivated Account Coordinator to support our Customer Success team in providing the best possible service to our customers. This is an incredible opportunity to get in on the ground-floor of a fast-growing startup serving the restaurant industry.


  • Assist Customer Success team in daily tasks
  • Update Salesforce regularly
  • Assist team to ensure projects for quarterly goals are hitting set deadlines
  • Coordinate & send weekly marketing outreach on customers behalf to their guests
  • Become an expert on the BentoBox platform; making updates & performing quality assurance
  • Pull usage reporting & insights for team
  • Manage special projects as needed

Skills & Attributes

  • Excellent verbal & written communication skills
  • Very strong attention to detail
  • Self-starter who is always looking to add value
  • Takes ownership & initiative to solve problems
  • Interested in helping restaurant owners use technology more effectively
  • Experience in the hospitality industry is a plus
  • Basic understanding of how websites are built & not afraid to get technical

What We Offer

  • Competitive salary + equity
  • Full benefits (medical, dental, vision, 401(k), commuter benefits, life insurance)
  • Flexible paid vacation
  • Paid parental leave
  • Professional development, growth & support
  • Perks when dining with BentoBox customers such as tip reimbursement
  • Making a positive impact on the hospitality community

BentoBox provides equal employment opportunities to all employees & applicants for employment & prohibits discrimination & harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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