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SecurityScorecard // security grading service for orgs
 
New York City or Remote (US)    Posted: Monday, December 06, 2021
 
   
 
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About SecurityScorecard:

SecurityScorecard's SaaS based platform enables enterprises to instantly rate & understand the security risk of companies, non-intrusively & from an outside-in perspective. We use an A-F rating scale. Companies with a C, D or F rating are 5 times more likely to be breached or face compliance penalties than companies with an A or B rating. Our platform is used by hundreds of customers for use-cases including self monitoring, vendor risk management, cyber insurance, board reporting, & M&A. 

Headquartered in New York City, we are funded by top investors like Sequoia Capital, Google Ventures, NGP, Moodys, Intel, & others. Our vision is to create a new language for companies & their partners to communicate, understand, & improve each others security posture.SecurityScorecard embraces diversity." SecurityScorecard was founded in 2013 by two former security leaders, Dr. Aleksandr Yampolskiy & Sam Kassoumeh, who were respectively, the CISO & Head of Security & Compliance at a large e-commerce retailer, Gilt Groupe. Dr. Yampolskiy, who has a PhD in cryptography, was also the CTO of BlogTalkRadio/Cinchcast & has held lead technology & security roles at Goldman Sachs, Oracle, & Microsoft. Mr. Kassoumeh also led Global Security at Federal-Mogul & has over ten years of cybersecurity experience. Together they were perplexed at the lack of visibility into risks involved in both their own environment & those who they needed to trust with sensitive information in order to conduct business. They wanted to find a way to see what hackers see.

Job Description

SecurityScorecard is hiring a Director of Growth Operations role. You will lead cross-functional projects designed to improve SecurityScorecard's Product Growth operational efficiency & readiness. The role is focused on identifying & delivering key metrics & insights on product performance, partnering cross functionally to deliver operational plans for the Growth org, driving cross functional efficiencies & uncovering new areas for Growth.  This is an exciting opportunity for a Growth Ops person who loves data & systems,  achieving product objectives, & working with multiple partners.

Core Responsibilities

  • Design & interpret key performance metrics to deliver insights & recommendations to the Growth team, through tools, analytics & market research as required (e.g. market, customer, sales insights/data points, funnel & conversion metrics & other)
  • Build & own the process to capture, synthesize, & communicate insights on product data, usage & customer feedback & provide analysis of the data on an ongoing basis with strong ownership on the quality & cadence of insight to inform product team operations & planning
  • Use data driven insights to identify areas of emerging growth opportunities & risks
  • Work cross-functionally to structure problems, analyze opportunities, & develop solutions & implementable recommendations & get results through a detailed, data-backed process
  • Must have proven track record of ensuring success between GTM & product teams
  • Work with operations stakeholders throughout the org to collect, prioritize & communicate product-related challenges to be considered by product & engineering in future development
  • Work closely with product marketing & sales enablement team to ensure our sales team is ready with the resources, information & processes required to support new products or growth initiatives (training, playbooks, documentation, resolution paths, FAQs, etc)
  • Develop, manage, & continuously improve processes for scale that help the Growth team meet its goals more efficiently & effectively
  • Drive the operational cadence for the group, measure & track critical Growth initiatives, & prepare the content for Executive Staff, Quarterly Business Reviews, & Board Meetings.  Own & drive our Growth metrics.
  • Manage automated communication messaging & support product-related communications to users by building workflows, managing outreach sequences, & defining messaging triggers.

Qualifications

  • 3+ years experience in Product Operations, Growth or a Data Analysis field in a startup or SaaS product environment, with high business savvy
  • Experience driving large & sophisticated initiatives from framing the problem, conducting research/analysis to building the business & operational plans through to driving execution to success is required
  • Excellent communication skills (both written & verbal) - to work with leaders across departments 
  • Self-starter with strong sense of ownership who enjoys working in a dynamic, collaborative, & innovative high-growth environment
  • Ability to easily prioritize & complete multiple projects with deadlines
  • Ability to distill large volumes of data into digestible & actionable insights through systems such as Tableau, Pendo, Salesforce, Marketo, Jira, Mutiny, etc.  Must be comfortable diving deep into data & systems.
  • Experience with HTML for email design, SQL, & Zapier are preferred.
  • Bachelor's degree or equivalent practical experience

SecurityScorecard embraces diversity. We believe that our team is strengthened through hiring & retaining employees with diverse backgrounds, skillsets, ideas, & perspectives. We make hiring decisions based upon merit & do not discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

 
 
 
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