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Mailchimp // marketing platform for small businesses
Design, Full Time    Atlanta    Posted: Wednesday, June 19, 2019
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Mailchimp is a leading marketing platform for small business. We empower millions of customers around the world to build their brands & grow their companies with a suite of marketing automation, multichannel campaign, CRM, & analytics tools.

Mailchimp Design is a multi-disciplinary & cross-functional team comprised of product, web, UX, visual, & motion designers. We work with just about every team from product to brand to deliver a unified customer experience & make things feel like MailChimp.

We're looking for a Program Manager to join our Design Operations team. We value creative, self-driven individuals who care about the work they produce & the people they work withand we love a good sense of humor, too. If you are an excellent communicator & collaborator who likes to work independently as well as in team settings, we would love to hear from you.

What you'll do:

  • Implement systems for design process management & project status reporting
  • Collaborate with design leadership to optimize department & program processes
  • Communicate & document process, programs, change management & operations for the design team & on-boarding
  • Optimize & coordinate programs for on-boarding, conferences, skills building courses, & MCU leadership training
  • Optimize & support resource tracking & design tooling infrastructure

We'd love to hear from you if you have:

  • Extensive design or creative operations management experience
  • Highly experienced using G Suite apps or Microsoft Office (Excel)
  • Experienced in design thinking, agile project management, & design production processes
  • Proficient in Atlassian Confluence + JIRA, Google Drive, & Slack
  • Exceptional written & verbal communication skills
  • Software (web, app & or product) project management/producer experience preferred
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