SUPERHUMAN

We exist so that professionals end each day feeling happier, more productive, & closer to achieving their potential.

Today we are

• The fastest email experience in the world
• Loved & adored: see what our customers say

Our customers get through their inboxes twice as fast; many see inbox zero for the first time in years.

Come shape the future of email, communication, & productivity!

BUILD LOVE

At Superhuman, we deeply understand how to build products that people love. We incorporate fun & play; we infuse magic & joy; we make experiences that amaze & delight.

It all starts with the right team a team that deeply cares about values, customers, & each other.

CREATE MASSIVE IMPACT

We're not solving a small problem, & we're not addressing a small market. We're going after email; the one activity that consumes more of our work day than any other.

Our ambition doesn't stop there. Next: calendars, notes, contacts, & tasks. We are building the productivity platform of the future.

DO THE BEST WORK OF YOUR LIFE

We have created the frameworks for how to build product market fit & redefined the narrative of how to onboard customers successfully. We have shown the world its possible to build a premium productivity brand. Our investors include Andreessen Horowitz, First Round Capital, IVP, Tiger Global Management, Sam Altman, & the founders of Gmail, Dropbox, Reddit, Discord, Stripe, GitHub, AngelList, & Intercom.

This time, were swinging beyond the fences & fundamentally rethinking how individuals & teams should collaborate. We are building a household brand & a worldwide organization. We are here to do the best work of our lives, & we hope you are too.

As an Associate Exec Ops Partner, you'll collaborate with three Superhuman leaders to boost productivity & oversee their daily administrative & operational needs. We're seeking an ambitious, organized partner to join our Executive Operations team!

ROLE

1. Unlock focus & productivity for our Heads of Product, Engineering & Customer by managing their daily, weekly, & quarterly calendar, including:

   • Understanding their priorities & ensuring their calendar [aka how they spend their time] reflects them;
   • Driving efficacy of meetings including: ensuring the right audience, the right pre-work, & every meeting is tied to an outcome in writing.
   • Proactively identify & drive efficiency & accuracy including:
     • removing double-bookings & days & weeks flow well.
     • tracking time & identifying ways to improve

2. Partner with our EPD Leadership Team to drive our Engineering, Product, & Design Operating Cadence including:

   • Ensuring Operating Cadence is effectively calendared & rhythm is well-thought through to align with our Company Operating Cadence in partnership with our Exec Ops Team;
   • Helping prepare EPD specific culture rituals such as Fix-it-Fridays, monthly meetings, & Launch celebrations

3. Coordinate delight & team culture initiatives in partnership with our Heads of Product, Engineering & Customer, including:

   • Proactively coordinating celebrations & delight for birthdays, anniversaries & employee milestones;
   • Planning team culture events that connect people within these teams, either remotely or in person.

4. Collaborate with the Executive Operations team to carry out our teams mission: Unleash productivity & unlock whats possible through clarity, process, & partnership.

SOUND LIKE YOU?

• Experience: You have 2+ years of experience in Administrative or Executive Assistant roles supporting multiple executives at startups or other fast-paced environments.
• Growth Mindset: You embrace challenges, welcome feedback, & believe you & others can always grow.
• Start-to-Finish Ownership: You act with 100% responsibility for your own outcomes & take initiative to find solutions to achieve results.
• Remarkable Quality: You produce work that is striking, worthy of attention, & a contribution to the state of the art.
• Delight & Empathy: You understand human behavior to build relationships across many teams & enjoy creating delight & moments of pleasant surprise.
• Excellent Communicator: You're able to distill complexity into clear & concise messaging. Youre effective across various mediums & are excellent at working in a remote-first environment.
• Bias to action: Speed matters. Takes rapid & decisive steps forward, even in the face of uncertainty, recognizing action is the catalyst for progress & growth.

SALARY INFO

• The Associate Executive Operations Partner role may span a range of experience & expertise. Through our interview process, we will review your background, local market data, & use a mix of technical & qualitative assessments to determine where you fall in our range. We will talk about compensation as a part of the hiring process & be transparent throughout about which level we think is the best match for you in our organization.
• Our salaries for this role range based on location.
  • New York & San Francisco metro areas: $58,000 - $63,000
  • Boston, DC, LA, Seattle & similar cities: $52,000 - $60,000
  • Denver, Chicago, Austin & similar cities: $50,000 - $58,000
  • Smaller US metros: $47,000 - $55,000
• The salary range does not reflect total compensation, which includes base salary, benefits, & company stock options.
• We are open to candidates in the US within any time zone.

BENEFITS

Taking Care of Your Future

• Medical, dental, & vision insurance: 100% coverage for you & 75% coverage for all your dependents.
• Voluntary insurance: short-term disability, long-term disability, & life insurance.
• 401(k) plan (we match 75 cents per dollar, up to 4% of your salary).
• Free access to Northstar, a financial wellness platform that provides financial advisors + personal finance tools.

Generous Time Off

• Enjoy our generous & flexible Paid Time Off (PTO) policy, with our amazing team members taking an average of 20 days per year. In addition to 13 additional company holidays & a company-wide Winter Break
• Generous parental, caregiver, healthcare, & compassionate leave policies.

Investing in Your Growth

• $3000 per year towards your professional development.
• Free access to Calm
• Allyship education program to help build your best self.

Setting You Up For Success

• Custom MacBook Pro.
• $1000 budget for workstation setup.
• $260/month for your lunches, groceries, or whatever nutrition you need to stay fueled up!
• Flexible spending accounts for commuter costs, dependent care, & healthcare expenses.
• At Superhuman, we value diversity. We are an equal opportunity employer: we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.