About Index Exchange: Index is a global advertising technology company helping media owners monetize their digital content through advertising so that consumers can continue enjoying free & open access to content online.           

We shaped the earliest forms of ad tech, & were looking for the technical expertise to help shape its future. Our customers have unique problems that can be solved at scale, & thats where the technical skills of our team make a real difference. Our exchange handles more than 220 billion requests every day (which is even more than the New York Stock Exchange), & every member of our engineering team has an enormous amount of autonomy in building code that supports that level of scale. Through the transparency of our technology, dedication to innovation, & long-standing customer relationships, we lead through change. 

We have more than 500 Indexers around the globe dedicated to building a safe & transparent marketplace that provides a trusted experience for consumers.

Whats it like to work at Index?
Index is an exciting & fast-paced place to work. Were built on our values of change, support, learning & teaching, trust, & intention. We pride ourselves on our independence & openness, not only in our technology, but in our teams, too. Our diverse & inclusive culture celebrates how we can leverage our unique differences to help drive Index forward.

Our culture of success is truly supportive & collaborative. In working together across our teams, were continually investing in the people & technology to solve the industrys most complex problems. As we extend the promise of ad tech to every channel, were looking for talented engineers to help advance Index, & the industry, forward. 

The work we do requires complex problem solving, the ability to write high quality code in a very large & scalable deployment environment, an understanding of Agile software development, Continuous Integration, well-developed communication skills & the ability to collaborate with a diverse group of people. Were looking for the right combination of personality & ingenuity to push our product to the max, inspire those around you & have fun doing it

The Technical Engineering Manager - Data Operations is a critical role within the Data organization with ownership over the operations of our data systems including data ingestion pipeline, ETL jobs, & data warehouse. Our data systems process over 250 billion auction events & up to 100TB of data every day.

What Were Looking For:

• Technical Leadership: You have gained experience & skills that enable you to chart a technical path for products, systems, & architectures. You are happy to be hands-on in the code, but your biggest impact is leading from the front & guiding others. Your role is to represent the technical health & future of the products you support & applying industry best practices towards designs & implementations.
• People Leadership: You know how to work with & lead a team of software engineers. You have demonstrated mentorship skills & set a technical vision to challenge your team in a way that empowers them to have incredible impact. You empower teams, who in turn build intricate systems that deliver great outcomes.
• Driver of Outcomes: You are intentional in your path, establishing a vision or hypothesis, setting a direction, & guiding your team through execution. You use data to inform pivots or to validate assumptions, & partner with the Product team to set a roadmap, establish goals & forecasts to achieve both technical & business outcomes.
• End-to-End Owner: You take great pride in the products your team owns & delivers, & take full responsibility for their quality, health, & outcomes. You lead your team in ensuring services remain healthy & that technical debt is regularly paid down.  When issues arise, you lead your team in responding, mitigating, & addressing the issues to learn from them for the future.
• Organizational Coordinator: You are the first point of contact for your team, your products, & your delivery plan. You foster a collaborative approach to delivery & leverage those relationships to unblock dependencies. You are a strong communicator & collaborator, responsive when issues arise, & celebrate successes by representing your team's achievements to the rest of the organization.

Here's What You Need:

• Bachelors degree or higher in Computer Science or Engineering, or equivalent
• Demonstrated leadership & management of 5-10 person teams
• A passion for cutting edge technologies, leading teams, & nurturing talent development among your team
• Extensive experience with managing data operations including performance & reliability engineering, incident management, capacity planning, observability, tooling & automation, & disaster recovery planning, etc.
• Knowledge of big data stack including Kafka, Hadoop, Spark, Scala, & Airflow, as well as data warehouse technologies such as Vertica
• Knowledge of BI tools like Looker and/or Redash will be very helpful
• Experience with Docker & Kubernates is a plus

Why Youll Love Working Here:

• Comprehensive health, dental, & vision plans at no cost to you
• Time off & flexible work schedules
• Retirement plan with a 5% company match
• Stock options & equity packages
• Generous parental leave
• Monthly wellness stipend plus fitness discounts & quarterly wellness group activities
• Home office stipend
• Community engagement opportunities & donation-matching program
• Annual virtual company retreats & regular community-led team events

Equal employment opportunity
At Index Exchange, we believe that successful products are built by teams just as diverse as the audience who uses them. As such, we are committed to equal employment opportunities. We celebrate diversity of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or veteran status. Additionally, we realize that diversity is deeper than any status or classificationdiversity is the human experience. For those who show grit, passion, & humilityIndex will welcome you.

Accessibility for applicants with disabilities
Index Exchange is committed to working with & providing access & reasonable accommodations to applicants with disabilities. Please let us know if youd like to request a reasonable accommodation.

*COVID-19 guidance: We have re-opened offices in various cities following local guidelines, but are continuing to maintain a flexible work environment.