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    Sign in  
Casper // sleep startup focused on mattress
New York    Posted: Tuesday, September 28, 2021
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Looking for a job to get you out of bed?

Casper is looking for a Senior Director of Planning & Sales Operations to support the strategic growth of all our channels. This role will be overseeing & leading the planning & sales operations organizations, inclusive of merchandise planning, business planning, inventory management & allocation & sales operations. The Sr Director of Planning will report to the SVP of Commercial. 

Casper ( believes everyone should sleep better. The Sleep Company has a full portfolio of obsessively engineered sleep productsincluding mattresses, pillows, bedding, & furnituredesigned in-house by the Companys award-winning R&D team at Casper Labs. In addition to its e-commerce business, Casper owns & operates Sleep Shops across North America & its products are available at a growing list of retailers.

We are deeply committed to building a diverse & inclusive workforce so that we represent all those who dream big equally.

When youre not catching zzzs, this is what youll do

  • Oversee & lead team spanning merchandise planning, business planning, inventory management & allocation & sales operations
  • Build constructive & effective relationships with cross-functional business partners (ex. Merchandising, Channel heads & Operations) to define, develop & execute inventory, merchandising & operational strategies that drive revenue channel growth initiatives 
  • Be a strategic thought partner to the cross functional team by providing insight & visibility to business & product sales trends that are impacting the financial performance of the business
  • Own business & channel revenue forecasts to inform cross functional dependencies
  • Drive development of seasonal & annual financial targets
  • Manage, train & develop business planning organization to ensure business performance & trends inform strategic decision making
  • Partner to inform short & long term product assortment strategies for all channels for classifications, product mix & pricing that align with the Brand vision, financial plans, & customer experience goals
  • Drive SKU plan guidance to drive SKU productivity on quarterly/seasonal basis & eliminate unproductive SKUs
  • Drive inventory management best practices to improve productivity & maximize profit
  • Oversee inventory OTB process to ensure our inventory position across categories are maximized & efficient
  • Oversee inventory lifecycle management including clearance & exit strategies
  • Oversee allocation team & ensure inventory optimization 
  • Land standardization & build out reports to perform in-season selling analysis & post season hind-sighting for continuous improvement; be a thought leader as to automation & visualization of selling reports & dashboards
  • Establish & track key business KPIs across the planning organization
  • Lead sales operations team to ensure order management processes are efficient & optimized 

Our dream candidate is...

  • Excellent verbal, written communication & presentation skills 

  • 4 year university degree in Business, Finance, Merchandising or related fields
  • 10+ years of experience in a retail or wholesale environment, including time as a Planner, Buyer or Retail business analyst
  • Strategic thinker able to recognizes business opportunities & proven ability to proactively recommend strategies by building business case 
  • Demonstrated retail math ability & strong business acumen
  • Excellent verbal, written communication & presentation skills
  • Strong product sense with proven experience in driving product assortments
  • Demonstrated ability to lead teams & identifying & developing top talent
  • Advance proficiency in Excel, Google Workspace

The syrup on your waffles

  • Participation in our HQ bonus program for some splurging & equity so that youre part of the Casper family.
  • Medical, vision, & dental insurance to help you with those coughs or cavities (too many waffles...)..
  • Wellness programs like cash incentives for tracking sleep & fitness, & virtual programs like apps for meditation & mindfulness.
  • Unlimited vacation policy.  If you need time off just take it; we trust you!
  • A full gifted bed set when you join & product discounts for friends & family!


If you dream about this stuff this job is probably right for you.  We look forward to learning more about you!

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