Looking for a job to get you out of bed?

Casper (Casper.com) believes everyone should sleep better. The Sleep Company has a full portfolio of obsessively engineered sleep productsincluding mattresses, pillows, bedding, & furnituredesigned in-house by the Companys award-winning R&D team at Casper Labs. In addition to its e-commerce business, Casper owns & operates Sleep Shops across North America & its products are available at a growing list of retailers.

We are deeply committed to building a diverse & inclusive workforce so that we represent all those who dream big equally.

When youre not catching zzzs, this is what youll do

• Assume managerial duties in the absence of the Store Manager/Associate Store Manager, including store opening/closing, upholding visual brand standards, maintaining safe working conditions & facilities maintenance.  
• Help lead & advise associate team on sales floor with goal driven approach.
• Lead by example & contribute to a culture of ownership, continuous improvement, & goal achievement.
• Maintain training standards on the sales floor; ensure the team has both product & systems expertise.
• Help find ways to improve store operations & to improve overall customer experience.  
• Ensure that the product & promotion schedule is in line with casper.com & help implement any initiatives from Casper HQ.
• Oversee inventory management. Inform all associates of product levels & shortages & assist leadership team in cycle counts & replenishment process.
• Help Casper reinvent retail by creating unique, optimal retail experiences.

Our dream candidate is...

• 1-2 years experience as a people leader in a retail, sales, customer service or hospitality industry, with at least 3+ years in a customer-facing role
• Exceptional leadership capabilities with a track record of attracting, developing, & motivating top talent, swiftly adapting to change, & leading others through the fast paced environments
• Deep & demonstrated understanding of service excellence in a consumer environment.
• Outstanding communication skills with a knack for building consensus via influence.
• Naturally curious & a solves problems with grace & optimism.
• Financial management experience preferred.
• Ability to lift at least 50lb
• The desire to work in a fast paced, entrepreneurial environment understands the importance of experimentation & iteration.

The syrup on your waffles

• Employee Discount to use on whatever you like! (with a few exceptions)
• Salary to pay your bills & a potential bonus for some splurging
• Gifted Bedding after tenure milestones
• Paid Sick Time
• Incentivized Referral Program