WHO WE ARE

We are RAPP world leaders in activating growth with precision & empathy at scale.

As a global, next-generation precision marketing agency we leverage data, creativity, technology, & empathy to foster client growth. We champion individuality in the marketing solutions we create, & in our workplace. We fight for solutions that adapt to the individuals needs, beliefs, behaviors, & aspirations.

We foster an inclusive workplace that values diversity & emphasizes personal well-being.

HOW WE DO IT

At RAPP, our fearless superconnectors help to create value from personal brand experiences by focusing on three key areas: connected data, connected content & connected decisioning.

Our data analysts identify who that person is, our strategists understand what they want, & our award-winning technologists & creatives know how to deliver it ensuring were able to activate authentic customer connections for our clients.

Part of Omnicoms Precision Marketing Group, RAPP is comprised of 2,000+ creatives, technologists, strategists, & data & marketing scientists across 15+ global markets.

YOUR ROLE

The Project Manager will support in content management to oversee the planning, coordination, & delivery of content for all digital touchpoints for the clients. The ideal candidate must possess exceptional communication qualities, organized, meticulous has a strong understanding of content adaptation/creation processes, & a proven track record of successfully managing complex projects from conception to completion.

YOUR RESPONSIBILITIES

(But are not limited to)

1) Assets & Timeline Management 

• Support team in creation & submission of brief to Hub/Creatives for asset adaptation & copy translation/copywriting deployment (incl. clear & specific visual & copy direction based on requirement, if any).
• Coordinate the delivery of all content assets/translation or copy output according to established timelines & project milestones.
• Communicate regularly with Hub/Creatives & other stakeholders to provide update & track asset/translation deployment status & resolve any issues impacting delivery schedules.
• Conduct regular reviews of asset quality to ensure the final output adheres to local market brief, nuances, best practices etc.
• Regular housekeeping for storage of final assets output to workstream & stakeholders.

2) Client Management

• Address client concerns & inquiries regarding Content specific & facilitate conversation to maintain a good working relationship.
• Assist to facilitate Content output approval from the client to handover to the respective team for deployment & activation.
• Liaise with clients for cost estimate (CE) approval before asset adaptation/translation deployment from agency (CE will be generated by Hub/Mother Tongue etc).
• Keep internal stakeholders informed on the records of client communications & approvals related to asset adaptation/copy translation deployment for billing purposes.

3) Content Strategy Development & Asset Mapping

• Work closely with Content Managers & Strategy team to develop comprehensive content strategies tailored to each market that is aligned with the brand.
• Map out content assets (including campaign messaging, imagery, video etc) based on Global Playbook & Content Overview, HQ assets to create a standardized visual/content communication for each digital touch point (Paid Media, Organic Social, CRM, Web etc).

4) Continuous Improvement

• Support team lead on process improvement initiatives to streamline workflows, increase efficiency, & enhance overall assets delivery outcomes.
• Stay informed about the clients brand guidelines, vehicle model specifications & common best practices in respective to content/visual communication from local market level.

5) Others

• Collaborate & consult with internal team & external (clients) & stakeholders from different work streams (OneWeb/Personalisation, Content Studio, Media, CRM & more) to ensure the delivery of first-class campaigns for the clients.
• Undertake special assignments, ad-hoc functions & related duties as required in accordance to the scope of work.

REQUIREMENTS

• Minimum of a Bachelors Degree in Advertising, Communications, Business, Marketing, Public Relations & related field.
• Proficient in collaboration & communication tools & software (e.g. Microsoft Teams, emails etc).
• Familiarity with different digital & social media platforms.
• Ability to research current social media & digital media content specific trends.
• Possess critical thinking & problem-solving ability.

SKILLS AND EXPERIENCE

• Proven experience of 2+ years as a project manager, account manager with a focus on content management, project/timeline management or related areas.
• Exceptional communication & interpersonal skills, with the ability to maintain good client relationship & foster a collaborative work environment.
• Strong understanding of content creation & delivery processes, including conception, copywriting, design, & asset/content distribution across various channels.
• Proficiency in project management tools & software (e.g., Asana, Microsoft Project) & content management systems.
• Excellent organizational skills & attention to detail, with the ability to manage multiple projects simultaneously under tight deadlines.
• Demonstrated ability to solve complex problems, make sound decisions, & adapt to changing priorities in a fast-paced environment.
• Experience working in a cross-functional team environment & managing relationships with internal & external stakeholders.