Operations Team Lead - Refurb at Peloton In NYC

ABOUT THE ROLE

Operations Team Leads are responsible for leading all functions that keep a Peloton warehouse running safely & efficiently. They will assist the Operations Manager & Operations Supervisors in driving metrics & orchestrating the day-to-day operation of their location. To allow for flexibility, daily assignments can vary & may include some combination of inbound/outbound activities, inventory management, safe forklift handling, unboxing & assembling products before delivery, delivering products to Members, management of returns. Additionally, the Operations Team Lead will be responsible for onboarding & training new hires as well as supporting the ongoing development of the team. They will work to keep the team well informed of priorities & initiatives. They will also serve as Leader on Duty ensuring the day-to-day tasks & projects are completed by the team efficiently & safely.

YOUR DAILY IMPACT AT PELOTON

Assist in planning, prioritizing & communicating shift directives to ensure safety, efficiency, accuracy & quality objectives are met
Attend, participate & support in running morning huddles
Act as a Leader on Duty for the facility including but not limited to:
Perform opening & closing duties
Ensuring that the dock is clear at the end of every shift
Support the Field teams as the first point of contact when they are on the road
Conduct safety related audits & ensure site is complying with policies
Hold team members accountable to the tasks required during the shift including all safety & operational items. Partner with Supervisor or Manager when needed
Make sure the work areas remain in 5s standards
Support team members with inventory discrepancies to expedite a rapid resolution
Oversee the morning load out process ensuring accuracy of product/merchandise being loaded safely & efficiently for Member delivery
Support inbound & outbound activities such as unloading/loading trailers, systematically locating products, LPN creation, & shipping documentation
Conduct one-on-one meetings with team members to review Key Performance Indicators
Review & analyze reporting daily & work with other management Team Members to implement solutions to close gaps
Training, coach & develop Team Members including presentation skills & delivery techniques
Serve as Peloton product expert & brand ambassador
Ensure current & accurate inventory for all products both systematically & physically

This description indicates the general nature of the qualifications & duties required in this job classification, as well as the essential functions a person must be able to perform in this job. It is not a comprehensive inventory of all duties & responsibilities employees assigned to this job may have.

YOU BRING TO PELOTON

Safety mindset
Excellent customer service skills
Ability to work well both independently & in a team atmosphere
Organization skills
Forklift certification
Intermediate mathematical skills
Handy with tools & understanding of torque value
Capable of excellent documentation & tracking data, including on electronic devices
Attention to detail
Lean Manufacturing experience (a plus)
Good problem solving skills, & the ability to troubleshoot problems & think on your feet
Previous leadership experience or experience in a dynamic work environment
Must have a valid driver's license & a clean driving record
Ability to lift up to 145 pounds with assistance
Flexible schedule; ability to work nights, weekends, & holidays as necessary

Physical requirements: This is primarily an active position, involving long periods of standing & lifting items weighing 145 pounds or more with assistance. Ideal candidates must be able to perform physical activity for their full shift. Hours vary but typically begin between 6 a.m.-10 a.m. & end before 9 p.m.. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

ABOUT PELOTON:

Peloton is the leading interactive fitness platform globally, with a passionate community of 7 million Members in the US, UK, Canada, Germany, & Australia. Peloton makes fitness entertaining, approachable, effective, & convenient, while fostering social connections that motivate its Members to commit to their fitness journeys. An innovator at the nexus of fitness, technology, & media, Peloton reinvented the fitness industry by developing a first-of-its-kind subscription platform that seamlessly combines the best equipment, proprietary networked software, world-class streaming digital fitness & wellness content, & best-in-class fitness experts & Instructors.

At Peloton, we motivate the world to live better. Together We Go Far means that we are greater than the sum of our parts, stronger collectively when each one of us is at our best. By combining hardware, software, content, retail, apparel, manufacturing, Member support, & so much more, we deliver an exhilarating fitness experience that unlocks our members' greatness. Join our team to unlock yours.

Peloton is an equal opportunity employer & committed to creating an inclusive environment for all of our applicants. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. If you would like to request any accommodations from application through to interview, please email: applicantaccommodations@onepeloton.com

Peloton has a COVID-19 vaccination policy to safeguard the health & well-being of our employees & customers globally. All employees based in the U.S. & Canada are required to provide proof of vaccination, unless the employee has a Peloton-approved reasonable accommodation or as otherwise required by law.

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