Senior Manager, Inventory & Production Control

Location: Columbus, OH;  Cincinnati, OH;  New York, NY;  Seattle, WA

WHO ARE WE?

If the BARK experience is a theatrical production, the Fulfillment & Distribution team is the wizard behind the curtain making sure all 1,000 things go according to plan & millions of dogs are happy. We're the people who get our product where it needs to go: from factory / manufacturer to our FC network, & then to our end customers by all the necessary means possible.  We are obsessed with fulfillment & relentless on performance, inventory integrity, but we're not afraid to have fun! We like to think we're superheroes your dog doesn't even know about. No capes, but we type faster than you can fly & don't rest until pups are barking at the door in anticipation of BARK products landing on their doorstep.

WHO WERE LOOKING FOR

Were seeking  an experienced Fulfillment & Distribution expert who is passionate about Inventory Control!  The Fulfillment Team at Bark has the massive task of ensuring our FCs & 3PL partners are set up for ultimate success.  This entails a drive & willingness to establish structure & consistency amongst all inventory related movement & metrics.  This person isnt afraid to roll up their sleeves & get into the weeds of any facet of the operation if it means learning, establishing processes, diving deep into data,  holding upstream partners accountable, or helping & managing internal customers. At the same time, this person knows how to zoom out, identify areas of risk & potential improvement, & act swiftly to improve whatever isnt working perfectly. Inventory Integrity is the engine that drives Barks ability to ensure NO Dog goes unserved.

KEY DUTIES

• Design, implement & lead Barks Fulfillment Inventory Control program that includes regular cycle counting, urgent verifications, accuracy reporting, root cause analysis, & data-based feedback to the operations teams across all 3P partners & Bark owned FCs.
• Establish & improve-upon Barks Inventory Guidelines that are consistent with Food & Subscription industry best practices & meet all standards associated with Sarbanes-Oxley (SOX) regulations.
• Work in direct partnership with accounting, finance, & internal audit departments to ensure clear communication & alignment between Inventory Control policies & corporate objectives.
• Develop reporting tools & metrics that can be used to guide & track operational improvements, stronger process controls, shrink compliance, & to identify solutions for other financial risk opportunities.
• Regularly communicate Inventory Accuracy progress, trends, & actions with senior-level company executives.
• Plan, coordinate & lead quarterly & annual physical inventory events as directed by the Finance team, external auditors, & internal operational needs.
• Build & lead a skilled team of an inventory leadership team that works well cross-functionally with other internal operational teams + 3PL partners.
• Identify & facilitate resolution of inventory process gaps to demonstrate a controlled environment using continuous improvement methodologies.
• Support all aspects of Production Control within the FC network in developing an Inventory Management vision.
• Own cycle count execution at all facilities, including improvement of inventory accuracy as measured through accuracy of cycle count - expected count vs actual count.
• Create & implement SOPs for frequency & quantity of cycles counts, monitoring of cycle count adjustments,  quantity thresholds for escalation & investigation, required resolution SLA & root cause analysis reporting
• Create SOPs for tracking lost & damaged inventory associated with production activity.   Owns reduction of lost inventory over time.
• Creates process for & facilitates built kit audit.  Owns improvement of kit build accuracy as measured by % incorrect kits/ total kits audited
• Creates process for & facilitates operational audit of kitting line operations quarterly.
• Work with internal IT teams to ensure the accuracy & efficacy of all inventory management systems.
• 30% Travel supporting network Fulfillment Centers

EXPERIENCE, SKILLS, & QUALIFICATIONS

• 7+ years supply chain experience-required with a focus in retail distribution, e-commerce, & subscription fulfillment
• 7+ years of management experience, including exempt leaders in an IC/QA leadership role
• Food, consumables, & direct 3PL partnership experience a plus
• Advanced knowledge of warehouse management systems
• NetSuite
• WMS applications (AS400, SAP)
• Measured success across all IC related KPIs, specifically site shrink & annual PI results  
• Proven track record for leading change management across large work groups
• Thorough understanding of inventory integrity, its financial/operational tie across business & operational processes along w/ the Sarbanes-Oxley compliance requirements for supply chain inventory
• In-depth knowledge of inventory & quality control principles, processes, metrics, tools, & problem-solving techniques required to design scalable & auditable programs across a fulfillment network
• Exceptional communication, problem-solving, quantitative, & analytical skills
• Strong process documentation, procedure, & quality background
• Obsession with dogs & dog puns; you love dogs so much that some people think you have a problem.

This is a salaried position. In the long-term, it is located on-site at one of our office or warehouse locations in Columbus, OH, Cincinnati, OH, or Las Vegas, NV. We offer health insurance for both you & your pup, 401k, wonderful team lunches, cold brew on tap, & a dog to pet anytime you wish. 

ABOUT BARK

Here at BARK, we love dogs & their people. Were looking to make all dogs happy throughout the entire world (were not kidding). Think Disney for dogs -- we make magic for dogs & their people through our products, events, & experiences.

Our ambition level is high, the opportunity is huge, & our love for dogs is through the roof! We launched in 2011 with BarkBox, a monthly-themed subscription of all-natural treats & clever toys. Since then, we've shipped more than 70 million toys & treats to dogs across the world & use all of that direct customer feedback to inform new initiatives & ways to make magic between dogs & their people. Weve since expanded into other offerings as well, as we aim to become THE Dog Company for every family with a four-legged, belly-scratch-loving, interspecies family member.

Please Note: BARK requires all employees or guests entering our space to provide proof of up to date covid-19 vaccinations. Exemption and/or accommodation requests will be reviewed on a case by case basis.

**This compensation range is based on BARKs good faith estimate as of the date of this posting & may be modified in the future. Actual pay for this position will depend on a variety of variables including location, travel, internal equity, experience, education, skills & expertise.