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Critical Mass // digital experience design agency
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The Production Designer is responsible for the execution of production design deliverables. These deliverables include creating image assets, resizing display & social media banners, refreshing digital layouts & templates. The Production Designer works integrated with a larger team & is capable of handling complex digital production projects efficiently under minimum supervision from either a Senior Production Designer or a Production Design Lead, also handles digital production projects independently.

Your will:

  • Independently handle the creation of production design deliverables in the following areas: site/app maintenance, image processing, photo retouching, digital advertising & decks template creation. The deliverables include (but are not limited to) layout skinning, layout production, red lines, image asset creation, image optimization, image resizes & cropping, photoretouching & photomontage, animated & static online advertising banners & emails production, decks & visual guidelines creation, either by creating them from scratch or by following brand guidelines.
  • Communicate effectively with production design team members, project managers & production design leads & clients when required.
  • Provide excellent quality assurance on all of his/her deliverables.
  • Stay up to date with recent design trends & new technologies.
  • Maintain a solid working knowledge of the latest design tools, platforms & technologies in the industry.

You have:

  • Advanced English Proficiency (B2+ reading, writing, & conversation)
  • 2+ yrs. Experience in advertising agencies, digital agencies, design agencies, and/or startups.
  • Experience working in production design teams in the following areas: site/app maintenance, digital marketing, digital animation & print, preferably for international clients & global brands.
  • Experience creating assets for digital products.
  • Solid understanding of design principles, trends & systems.
  • Ability to handle complex digital production projects independently.
  • Understanding of digital marketing, digital production & online advertising.
  • Understanding of interactivity, animation principles & best practices.
  • Proficient knowledge of Adobe Creative Suite (Photoshop, Illustrator, InDesign).
  • Strong knowledge of Keynote, PowerPoint
  • Knowledge of After Effects & Adobe Animate.
  • Basic understanding of UI design tools (Figma, Adobe XD, Sketch).
  • Strong knowledge of productivity tools: MS Office (Word, Excel, Outlook),
  • Knowledge of remote collaboration tools (Slack, Zoom, Drive, Box, Paper, Evernote) & workflow management tools (Jira, Trello, Asana, Basecamp

What We Offer:

  • Competitive benefits packages
  • Vacation, compassionate leave, sick days, & flex days
  • Access to online services for families & new parents
  • End of year closure days (not deducted form vacation balance)
  • Diversity & Inclusion Board with 12 affinity groups
  • Internal learning & development programs
  • And more

At Critical Mass, we value our employees & offer competitive compensation & benefits packages.  If youre looking for a challenging & rewarding opportunity to make a significant impact on the lives of our employees, we encourage you to apply for this exciting position today!

The Talent Team at Critical Mass is focused on ensuring we provide the best training, onboarding, & employee experience possible!

Our new hires & employees are the future of our organization, & we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 3 days a week.

Critical Mass is an equal opportunity employer that is committed to diversity & inclusion in the workplace. We do not tolerate discrimination on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you are an individual with disabilities who would like to request an accommodation, please reach out to

We are committed to fostering diversity, equity, & inclusion within our pool of candidates, with a target of achieving at least 50% representation from underrepresented communities.

The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs and We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance & reach out to them directly.

If U.S. based:
If Canada based:
If U.K. based:
If Costa Rica based: 

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