Events  Deals  Jobs 
    Sign in  
 
 
Squarespace // creative tools for designing websites
 
Design, Full Time    New York City    Posted: Tuesday, March 30, 2021
 
   
 
Apply To Job
 
 
JOB DETAILS
 

At Squarespace, we make beautiful tools to help people with creative ideas succeed. UX Researchers work closely with product owners across our product lineup to guide the direction & influence of research - staying involved with the product teams & training their colleagues to maximize their ability to understand & act upon customer needs.

We are looking for a UX Researcher who is passionate about e-commerce & understanding user behaviors, needs, & motivations through the application of applying research techniques to highlight the user across the organization. Youll primarily be focused on studying our user base of sellers & their customers. You will work within multidisciplinary teams in the Commerce organization as the primary researcher & will report into the Lead UX Researcher.

All Squarespace employees are working remotely at this time. We are closely monitoring the status of COVID-19 as we continue our work to build a return-to-work plan that ensures a safe return to our offices & provides flexibility for our employees.

Responsibilities

  • Represent research & the needs of our users in a major area of the business by collaborating on opportunities, executing prioritized briefs, & ensuring the products we ship bring meaningful value to both the user & the business
  • Support high impact user research ranging in scale from feature releases to concept explorations & complete iterative usability/concept testing
  • Build & nurture partnerships with product managers, designers, data scientists, analysts & engineers
  • Advocate for research within the organization & on your teams by guiding stakeholders toward the best areas of study, methodologies, & a shared understanding of our users. 
  • Find compelling ways to illustrate research findings through storytelling
  • Conduct iterative research & communicate findings in a systematic way to partners
  • Identify & answer questions that inspire product change

Qualifications

  • Demonstrated prior UX Research work experience in e-commerce. Previous education & training taken into consideration
  • Solid understanding of UX/Design Research methods (with a handle on usability & concept testing), & a experience with knowing when & how to apply different methods
  • Comfortable presenting to groups, creating compelling stories from user data, & building relationships across interdisciplinary stakeholders
  • Experience navigating ambiguity with multiple stakeholders & working with a team of UX Researchers
  • Basic familiarity with analytics & quantitative research

About Squarespace

Squarespace makes beautiful products to help people with creative ideas succeed. By blending elegant design & sophisticated engineering, we empower millions of people from individuals & local artists to entrepreneurs shaping the worlds most iconic businesses to share their stories with the world. Squarespaces team of more than 1,200 is headquartered in downtown New York City, with offices in Dublin & Portland. For more information, visit www.squarespace.com/about.

Benefits & Perks

  • Health insurance with 100% premium covered for you & your dependent children
  • Flexible vacation & paid time off
  • Up to 20 weeks of paid family leave
  • Equity plan for all employees
  • Retirement benefits with employer match
  • Fertility & adoption benefits
  • Free lunch & snacks at all offices
  • Education reimbursement
  • Dog-friendly workplace in New York office
  • Commuter benefit in the form of reduced tax (Ireland) & pretax (US)

Today, more than a million people around the globe use Squarespace to share different perspectives & experiences with the world. Not only do we embrace & celebrate the diversity of our customer base, but we also strive for the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.

 
 
 
Apply To Job
 
 
 
 
 
© 2021 GarysGuide      About    Feedback    Press    Terms