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Medallia // customer experience management SaaS
Sales, Full Time    Austin, TX, USA    Posted: Friday, July 10, 2020
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Medallia's mission is to help companies win through customer experience. The world's best-loved brands trust Medallia's Experience Cloud, which embeds the pulse of the customer in an organization & empowers employees with the real-time customer data, insights, & tools they need to make every experience great. Named a leader in the most recent Forrester Wave & ranked in the 2018 Forbes Cloud 100 list, Medallia is growing quickly, with a global footprint that spans Silicon Valley, Austin, New York, Washington DC, London, Paris, Sydney, Buenos Aires, & Tel Aviv. Here, we value people for each of the aspects that make them whole. We believe that people should not be defined only by a job title-nobody is "just an engineer" or "just a salesperson." We are each partners, parents, children, siblings, friends, & former classmates. We have different backgrounds & we celebrate different cultures. And, just like our product, we honor each of the experiences that build our people.

At Medallia we hire the whole person, not just a part of them.

Medallia is looking for a Senior Sales Development Representative to join our growing team focused on State, Local, & Higher Education. Your primary responsibility is to help turn leads into qualified opportunities by partnering with marketing & sales to create & execute on lead generation campaigns. This position requires heavy outbound phone calling, qualification, consultative selling skills & tight collaboration with Sales Directors to generate new opportunities. This person will be expected to report on qualification, call & email activity, & stay informed on all products & the Experience Management industry in general.

Medallia's SDR team is a critical component of our organization & has fueled the company's growth. You will have the opportunity to prospect into a portfolio of Enterprise brands & engage in meaningful executive interactions.  As you build the foundation for Medallia's future success, you will also build a set of skills that differentiates you from your peers in the market. This is not a siloed position - we want a collaborative individual that can contribute to the sales & marketing teams, work in a dynamic environment, deliver messaging & product feedback back into the organization & work proactively to drive overall sales performance. 
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