Hyperscience is transforming the future of work to elevate human potential. Our human-centered approach to automation enables a new era of human & machine collaboration that delivers dramatically improved organizational agility, without the legacy cost & burden of change management. By combining data, people, & processes into digital assembly lines, the Hyperscience Platform turns complex processes into simple, configurable workflows. Our industry-leading machine learning technology continuously learns & evolves, to involve humans only when needed. For more information, please visit www.hyperscience.com
The Customer Experience team at Hyperscience acts as the customer's trusted advisor & advocate, building & growing an ongoing healthy relationship with each customer. Team members are responsible for preserving our current business, opening doors for additional opportunities, & growing our customers into life-long Hyperscience advocates.
The Implementation Manager owns the full customer implementation process, taking the lead on the customer relationship from post-sales through customer deployment. The Implementation Manager also works closely with customers to scope out additional use cases for adoption. Successful Implementation Managers will be excited by the challenges of learning a highly technical product, leading complex implementation projects, & driving real improvement in customer operations through our software.
This is a full-time position reporting to the Manager, Implementation.