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Warby Parker // boutique-quality eyewear retailer
New York City    Posted: Monday, May 09, 2022
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Director, Workplace Operations (NYC & Nashville)


Warby Parker is on the lookout for a friendly, hard-working Director who has a passion for people, processes, & organization. You will be the glue that holds together our growing portfolio of corporate offices. On an average day, you may be following up with inventory supplies, making sure deliveries are happening promptly, & simultaneously ensuring customers & guests are welcomed into the office. (This position is perfect for someone who has a hard time sitting still.)  Sound like your cup of tea (or coffee, or yerba mate)? Keep reading!

What youll do: 

Office & Facilities Management

  • Oversee ongoing office initiatives & sourcing for improved service, product, & rates, such as meal programs & event management
  • Responsible for upholding our office aesthetic, maintenance, repairs cleaning, supplies, seating, deliveries, storage organization, reception responsibilities, & building management
  • Manage unique projectssuch as office construction & post COVID-19 operationswith razor-sharp attention to detail, open communication, & budget adherence
  • Manage all things related to the Workplace Operations team, including internal event coordination, guest policies, supplies, janitorial & mail services, vendor relationships, reception, food programming, & administrative assistance 

Return to Office plan / COVID-19 response

  • Responsible for evaluating & handling complex accommodation requests along with supporting the covid response team with various COVID-19 related cases in support of our Return to office (RTO) initiative; including managing the protocols, processes, & cross-functional coordination with the business
  • Analyzing existing & new COVID-19 related data & ensuring it is accurate, timely, & actionable
  • Providing data & regular updates to stakeholders as needed

Who you are:

  • Backed by 9+ years of experience in operations, construction, & facility management 
  • A strategic leader with a positive, can-do attitude
  • Comfortable tackling problems head-on & adapting to shifting priorities
  • A resourceful self-starter with a no-task-too-small approach
  • Always on top of things & unflappably professional
  • Not on the Office of Inspector Generals List of Excluded Individuals/Entities (LEIE)


About Us:

Warby Parker was founded with a mission: to inspire & impact the world with vision, purpose, & style.

Were constantly asking ourselves how we can do more & make a greater impactand that starts by reimagining everything that a company & industry can be. We want to demonstrate that a business can scale, be profitable, & do good in the worldwithout charging a premium for it. And weve learned that it takes creativity, empathy, & innovation to achieve that goal.

Since the day we launched in 2010, weve pioneered ideas, designed products, & developed technologies that help people see. We offer everything our customers need for happier eyes at a price that leaves them with money in their pockets, from designer-quality glasses & contacts to eye exams & vision tests. 

Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program. Over eight million pairs of glasses have been distributed in over 50 countries; that means eight million people now have the glasses they need to learn, work, & achieve better economic outcomes. 

At Warby Parker, you can look forward to company outings & events, volunteering & learning opportunities, & just great company filled with curious, kind folks. Dreaming up & sharing ideas arent responsibilities reserved for certain teams or leaders; the challenge (a really fun one) of innovation is on all of our shoulders. Teammates can also connect around common interests, backgrounds, & identities, no matter their home base, through our various employee resource groups. (Were happy to say that the Human Rights Campaign has named us a Best Place to Work for LGBTQ+ employees!) That sense of community & belonging keeps us excited to walk through the door every day, wherever that door may be. 

We're driven to continue building a workplace, based on inclusive behaviors & equitable systems, where all employees can bring their authentic selves, feel engaged, & share their perspectives as a valued member of Team Warby. Transparency is what were all about, & our annual Impact Report & Racial Equity Strategy lay out how were sticking to these values. 

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