We are a global lifestyle brand built on transforming the travel experience. In support of our mission, we are seeking a Full-Time Sales Associate to join our retail team at our store location in Brooklyn, Williamsburg.
Our Retail team creates a transformative experience that inspires a global community. We build connections with our community through product expertise & merchandising, world-class-service standards, & operational excellence. We pride ourselves in owning the offline touch point for our community, & use it as an opportunity to create more Away fans.
Want to help us transform the travel industry? The ideal candidate will represent the Away brand by providing best-in-class support to all of our customers from the moment they step foot in the door til the moment they leave. You will directly contribute to the stores success by having unparalleled customer interactions & by honing deep product expertise.
As a company that values diversity, equity, & inclusion, Away seeks individuals of all backgrounds & experiences to apply for this opportunity. Were creating an environment where everyone can thrive. Our customers are global & diverse, so were building a team that is too. Through initiatives like our employee resource groups, Anti-racism training & bias prevention initiatives, were building the cultural foundation that gives people the emotional & physical space to bring their authentic selves to work.
What You'll Do:
- Provide exceptional customer service to every person, every time
- Deliver a memorable experience to each & every customer in a way that is uniquely Away
- Represent our brand & our core values
- Maintain the highest level of product knowledge & expertise. Help customers navigate through the shopping, product & sales journey
- Maintain the integrity of the space & uphold our visual standards
- Work in-store programs & events as needed
- Assist with any necessary processes & operations to keep the store alive & thriving!
Who You Are:
- Excellent communicator with a passion for people
- Comfortable working with all types of personalities
- Maintains cool under pressure
- An effective & expedient problem-solver with a keen attention to detail
- Positive attitude & feels there is no task too small & no task too large
- Eager to be at the frontline of a fast-paced & growing company
- Team player with a "no task is too small" attitude
- Enjoys working in a fast-paced & ever-changing environment
- Passionate about transforming travel (but thats a given!)
Youll love working at Away because:
- Well invest in your career. Our companys growing quickly, & well give you the opportunity to do the same. Youll have access to a number of professional development opportunities so that you can keep up with the companys evolving needs.
- Were creating an environment where everyone can thrive. Our customers are global & diverse, so were building a team that is too. Through initiatives like our employee resource groups & inclusion training, were building the cultural foundation that gives people the emotional & physical space to bring their best selves to work.
- We offer competitive compensation packages. We deeply value the talent our team brings to the table & believe that fair & equitable total compensation packages are part of our commitment to everyone who works here.
Launched in 2016 by co-founders Steph Korey & Jen Rubio, Away is a global lifestyle brand with a mission to transform travel. By selling directly to customers both online & through retail stores, Away is able to eliminate retailer mark up & offer high quality, thoughtfully designed luggage & travel essentials without driving up the price. In just under four years, Away has already been twice named one of Fast Companys Worlds Most Innovative Companies, & one of TIMEs 50 Most Genius Companies. To learn more, visit awaytravel.com.
Away is dedicated to hiring a diverse workplace that celebrates an inclusive culture & a sense of belonging. As an equal opportunity employer, we do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, gender expression, & sexual orientation), national origin, age, veteran status, genetic information or disability.
Away is committed to providing reasonable accommodations for qualified individuals with disabilities & disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at firstname.lastname@example.org.