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Vroom // online auto retailer
New York City    Posted: Thursday, May 27, 2021
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Vroom is an innovative end-to-end ecommerce company that is revolutionizing the car buying experience. Our scalable, data-driven technology brings all phases of the vehicle buying & selling process to consumers wherever they are & offers an extensive selection of vehicles, transparent pricing, competitive financing, & contact-free, at-home pick-up & delivery. We have experienced tremendous growth & have become a disruptive force in the automotive industry. Vroom is an exciting, dynamic workplace, & there's no better time to join the team than right now.

Vroom is looking for a passionate, rigorous & detail orientated Director, Process Excellence to join our fast-growing Customer Experience Organization.  The successful candidate for this role will be someone who can investigate opportunities for improvement, display them in a simple yet comprehensive manner & most importantly convey these findings in a compelling format.  Process excellence within a lean mindset & direction will be the key theme for success within this role.  This position requires a driven self-starter who takes tasks from start to finish, enjoys working in a fast-paced, challenging environment, & has a thirst for knowledge to not just understand the what but the why.  This position will require travel up to 25% post COVID in support of key business initiatives. 
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