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Rent The Runway is a fashion company w/ tech soul giving users access to amazing luxury experiences.
 
New York City (Rent the Runway HQ)    Posted: Thursday, April 04, 2019
 
   
 
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JOB DETAILS
 

About Rent the Runway:

At Rent the Runway, our mission is to make women feel empowered & self-confident every single day by combining best in class technology, logistics, & customer service. Since our launch in 2009, weve developed proprietary technology, a one-of-a-kind reverse logistics operation, stores of the future, a viral brand, relationships with hundreds of fashion designers - & we are passionate about continuing to innovate our customer experience. We have pioneered the closet in the cloud & believe that every person globally will soon have a subscription to fashion. We are proud to be both a profitable & fast-growing business, with a loyal 10 million members who believe that rental is the future.

Position Overview:

Were looking for a smart & highly organized CMS Manager with strong interest in engineering & managing the content experience for an e-commerce site & app within a highly collaborative environment. Youre the perfect candidate for our CMS Manager role if you are excited to work with & adapt/mold a proprietary CMS that supports HTML & JSON, launching A/B tests, & launching data-driven marketing in a creative environment. You thrive in a multi-faceted & fast-paced environment, & have the ability to seamlessly manage multiple complex digital initiatives in realistic timeframes, all while bringing contagiously positive, collaborative energy & creativity to work each day.

Responsibilities:

  • In accordance with (quarterly) business initiatives & marketing calendar, & in collaboration with full Content Marketing & Visual Creative teams - carefully plan, facilitate & execute content refreshes, campaigns, new landing pages etc. for both website & mobile app
    • In the content update planning process, work collaboratively & cross-functionally to clearly communicate expectations around timing for each stage of content update & process
  • Continuously document best practices within the CMS in order to adapt & evolve the discipline of content management at Rent the Runway over time
    • Identify new ways to innovate in the content management discipline, whether its new formats or ways of execution to create new experiences within our CMS
  • Continuously optimize current CMS tools & elements to improve the overall front-end customer experience & ability to support various forms of content
  • Manage content audits to ensure our platform ecosystem is consistent across both site & app
  • Support launching A/B tests & optimizations to current content to increase conversion based upon data & user behavior
  • Establish content infrastructure to easily manage & distribute content by working closely with back-end & front-end developers, ensuring components & templates are fully functional & live seamlessly within the .com ecosystem

Qualifications:

  • BA/BS in Computer Science preferred or equivalent related degree/practical experience
  • 4+ years managing a CMS for an e-commerce or content company
  • 1-2+ years of professional experience working in HTML & JSON
  • Experience working with Creative team members to VQA digital artwork & content prior to publication
  • Naturally comfortable functioning at the nexus of multiple cross-functional teams in a highly collaborative capacity, capitalizing on superior communication skills to support content update schedule
  • Ability to manage multiple projects, prioritize tasks & meet deadlines under pressure with little management
  • Ability to understand, diagnose, & effectively articulate technical challenges & solutions
  • Ability to handle ambiguous problems & make independent decisions on appropriate tradeoffs without compromising quality
  • Strong attention to detail & organizational skills
  • Strong sense of accountability & ownership of project details as well as the sum total of a projects parts
  • Experience working in an agile environment
  • Interested in a mid-level role with strong potential for future growth path within the Creative or Engineering team

Benefits:

At Rent the Runway, were committed to the happiness & wellbeing of our employees, & aim to create a workplace that fosters both personal & professional growth. Our benefits include, but are not limited to:

  • Generous Paid Time Off including vacation, paid bereavement, & family sick leave - every employee needs time to take care of themselves & their family
  • Universal Paid Parental Leave for both parents + flexible return to work program - because we know your newest family member(s) deserve your undivided attention
  • Paid Sabbatical after 5 years of continuous service - Unplug, recharge, & have some fun!
  • Comprehensive health, vision, dental, FSA & dependent care from day 1 of employment - Your health comes first & weve got you covered
  • Industry leading 401k match - an investment in your future
 
 
 
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