Vroom is an innovative end-to-end ecommerce company that is revolutionizing the car buying experience. Our scalable, data-driven technology brings all phases of the vehicle buying & selling process to consumers wherever they are & offers an extensive selection of vehicles, transparent pricing, competitive financing, & contact-free, at-home pick-up & delivery. We have experienced tremendous growth & have become a disruptive force in the automotive industry. Vroom is an exciting, dynamic workplace, & there's no better time to join the team than right now.
Product Design at Vroom is a multi-disciplinary team with expertise ranging from UI design, customer & usability research, content strategy & copywriting, information architecture, graphic design, photography, illustration, animation to strategy.
We're looking for an empathetic & curious User Experience Researcher who is passionate about understanding people & their motivations in order to optimize the customer experience. This role reports up to the Head of Design in the Product org.
We work in small, agile teams partnering with Product & Tech to provide our customers a frictionless process along a contact-free auto buying journey. Come join our growing human-centered design practice as someone who brings strategic thinking & amazing chops to solve exciting business & customer problems. This is a great opportunity to get in on the ground floor & grow your career in a company that champions a test & learn approach. Please apply if you're ready to see the immediate impact of your work applied across the customer journey & within our internal processes & systems.