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Our mission? To create the finance solution all businesses love. Our means? Technology, elegant design, & an outstanding sense of customer care. At Qonto, we believe that great service comes from great thinkers. That's why we strive to provide a comfortable environment that allows you to excel in your work. Check out this video to learn about our working ethos: The Qonto Way

Alexandre and Steve launched Qonto in July 2017, & the team has achieved great things since then:
- Market leader for online SME banking in Europe
- 200,000 SME clients- Outstanding customer satisfaction (App Store | Google Play | TrustPilot)
- Recognized as one of the best startups to work for (LinkedIn | Glassdoor)
- €136 million raised so far
- International investors with solid fintech experience
- Qonto is part of the #Next40 index for 2021
- And 450+ happy Qontoers building a finance solution businesses love to use

Our values:
Ambition | We tackle big challenges. No matter what
Teamwork | We create momentum by working together, at the same speed
Mastery | We pursue excellence through continuous learning. We face challenges with humility. Every day
Integrity | We're open. We're honest. And we earn the trust of our clients & each other

The Onboarding Manager plays a critical role here at Qonto & works to make sure all employees are welcomed to the company & understand our standards & practices to set them up for success in their new roles. You will join our team of People Experts & report directly to Sarah, our VP of People.

As the Onboarding Manager, you will serve as the first impression to Qonto & ambassador to our new joiners. With our ambitious hiring goals, we are growing rapidly at Qonto so you will make sure that all Qontoers are integrating & reaching full productivity as quickly as possible no matter what their position.

‍‍As Onboarding Manager at Qonto, you will

Take ownership of the onboarding process from the first day to the first quarter & ensure a smooth transition to a diverse array of roles
• Gather & analyze feedback from candidates to suggest & implement improvements that will create an amazing employee experience
Continuously improve our internal documentation to ensure new joiners understand our standards & processes as quickly as possible
Demonstrate success by improving our People KPI's in employee engagement, retention, & turnover rates

What you can expect

Lead & manage your own function & key stakeholders supporting onboarding training programs
Build & launch innovative initiatives that have a direct impact on key People metrics to make Qonto the best place to work
• You will work in a fast-paced environment with a strong focus on quality
• Drive cross-functional collaboration with process stakeholders (such as IT, office manager, & the presenters) along with all departments & be a highly visible partner in the business

About You

Experience: You have 3+ years of experience in HR with proven work experience in Onboarding
Mastery: in designing & delivery of best in class training or onboarding programs, preferably for a technology organization
Teamwork: You are able to work & align several teams to create the best content possible & adapt processes to different departments.
Communication: You have strong interpersonal, communication, & presentation skills & enjoy working with others to make sure every employee succeeds in their new role
Languages: You speak both French & English.
Education: You have a Master's or equivalent degree in Human Resources Management or Training
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