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Alfred // digital & in-home concierge services
Design, Full Time    Remote - USA    Posted: Tuesday, June 15, 2021
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Your role in our mission

Were Alfred, & were building the future of living. We provide residentfirst software & services to deliver inhome support & local experiences. Were contributing to building a future where everyone has the help they need to make time for the people & things that matter most. Since 2015, weve completed millions of services & saved our members countless hours across more than twenty cities.  

At Alfred we create experiences that save time, connect, & delight our customers. Were seeking a passionate & curious designer to join our Product Design team to define the future of living. Our ideal designer creates intuitive solutions to complex problems & designs experiences that engage, excite, & empower our multiple customers.

How youll contribute to #OneTeam

  • Advocate for the 3 unique customers at Alfred that are at the center of our mission
  • You'll craft & deliver high-level user stories, UX flows, wireframes, prototypes, design mockups, specs, & production assets.
  • You'll "own" the designs you create from end-to-endsoliciting data & usability testing, building business cases, & looking after the experience past spec delivery & through to implementation & then, iteration.
  • Effectively negotiate your design solutions, & validate through user research. We embrace candor and  are active collaborators with our product management, engineering & business partners.
  • Identify design process gaps or inefficiencies & contribute to improvements.
  • Help cultivate a strong design culture within a growing team.

Who you are 

  • You have 2 years experience designing both native applications & web design from concept to completion & a portfolio that showcases your range
  • Pays attention to the smallest details & is innovative in their problem solving
  • Comfortable clearly & concisely communicate customer problems & other opportunities crossfunctionally with Product Managers, Engineers, Key Stakeholders
  • Versed & skilled in Figma, Illustrator, Photoshop, & other design applications
  • Experience working with & building design systems & intimate knowledge of modern web, iOS, & Android features & functionality

Youll connect with us if you 

  • Practice empathy 
  • Conduct yourself with the highest integrity 
  • Are thoughtful, self-reflective, & always open to growing 
  • Speak up with radical candor 
  • Approach your work as an owner 
  • Have a high & ever-climbing bar for excellence 
  • Always do things the right way, even when its harder
  •  Believe that #OneTeam is greater than the sum of its parts 
  • Leave no loops open

Some ways we care for you

  • Remote Friendly working style 
  • NYC Pet-Friendly HQ 
  • Equity, Diversity, & Inclusion working group
  • Unlimited PTO
  • Weekly Seminar Learning Sessions
  • Culture of Promoting from Within 
  • 100% coverage of Medical, Dental & Vision Premiums for Employees
  • FSA & HSA options
  • Quarterly Feedback Reviews 
  • 401K
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