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WeWork
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Product, Full Time    New York    Posted: Saturday, May 11, 2019
 
   
 
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JOB DETAILS
 

About the Role:

WeWork is looking for an experienced Localization Production Manager to lead & grow the l10n project management operations & group at WeWork. This person has a track record of managing successful l10n production programs & cross functional partnerships with product, engineering, & localization vendors, as well as a track record of managing successful teams. The Production Manager will possess strong communication & strategic operational skills & will work with a variety of global WeWork stakeholders. The Production Manager will play a key role in architecting the future of Localization at WeWork.

About the Team:

The Globalization team at WeWork is responsible for producing high quality localized content in over 28 languages for 400K (and rapidly growing) WeWork members worldwide; this includes the localization of a variety of WeWork applications, websites, & member facing communications.

Responsibilities:

  • You will directly manage a team of Localization Project Managers
  • You will apply advanced G11n subject matter knowledge to make strategic recommendations for the growth of this team
  • Measure improvements & impact of changes to process / products to audit impact & perform necessary course corrections where needed to meet global business objectives
  • Partner with other teams to source, allocate, & coordinate resources to further drive scalable product localization at WeWork
  • Own creation of & change management processes for all localization production processes, tools, services, & corresponding roadmaps & documentation
  • Serve as a localization quality subject matter expert & build & evangelize best practices around l10n support at WeWork
  • Be accountable for tools acquired / built that assist all product teams in their I18n & L10n efforts
  • Collaborate on the vision of supporting our users globally in their desired language throughout all of our member facing applications
  • Help team members grow as G11n professionals through teaching & mentoring

Requirements:

  • 8+ years of experience in business strategy, product development, finance, & / or advanced analytics & managing a cross-functional team & program
  • Minimum of 5 years directly in G11n / I18n / L10n project or program management
  • Experience leading & effectively managing complex operations that are highly reliable & scalable
  • Extensive experience delivering software & online products to global markets
  • Experience working with industry standard software & concepts including TMS (translation management systems), CAT (Computer-Aided Translation) tools, TMs (translation memories), glossaries, & common localization file formats
  • Ability to think strategically & execute methodically
  • Ability to work in a fast-paced & rapidly changing environment
  • Excellent communication (verbal & written) & collaboration skills that will enable you to earn trust at all levels
  • Proven experience of managing products, budgets, & justifying resource needs to senior leaders & finance partners
  • Advanced degree in business, marketing, engineering, or a related field

Bonus:

  • Experience working in the tech industry a plus
  • Technical experience & product development experience a plus
  • Experience using tools to capture user stories, test cases, sign-offs, etc. JIRA is preferred
  • Fluency in 2+ languages
 
 
 
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