At Tanium, our Director of Enterprise Services serves as the administrative & para-tactical leader of their respective region or vertical. They are in a position of service delivery leadership of a team of incredibly talented engineers, project managers, & integrators & charged with, first & foremost, preserving the incredible culture upon which Tanium was built.
Working closely with their team, peers, & sales, the Director, ESO is expected to not only have world-class leadership skills, but also maintain a litany of other knowledge, skills, & abilities distinct to the successful operation of a professional services organization. As a Director, ESO, you will be faced with an endless series of difficult problems to tackle as our customers revolutionize enterprise operations & security with Tanium. Because this position encompasses a wide range of responsibilities & opportunities, we seek exceptionally versatile candidates with demonstrable acumen in each of the below areas.
Above all, previous hands-on customer & specialist expectation management & exceptional leadership of fellow technologists is a must. You will lead engagements with the customer through coordination with & support of the sales team from the pre-sales engagement phase, the kickoff phase, & through the life of the contract.
What youll do:
Were looking for someone with:
- BA/ BS or equivalent experience required
- 10+ years of technical or professional services industry experience preferred
- 5+ years of people management experience preferred
- Naturally team-oriented with a mission-first attitude
- Demonstrates the ability to lead a highly diverse team successfully
- Demonstrates critical thinking skills
- Demonstrates initiative & motivation
- Excellent oral & written communication skills
- Person of high ethics & integrity
- Ability to work in a fast-paced, changing environment
At Tanium, we offer a proven platform for endpoint visibility & control that transforms how the world's largest & most sophisticated organizations manage & secure their computing devices with unparalleled speed & agility. Theres a reason why more than half of the Fortune 100, top retailers & financial institutions, & four branches of the US Armed Forces rely on Tanium.
Our unstoppable spirit, drive to do the right thing & win as a team attitude has earned us the rank of 7th on the Forbes list of Top 100 Private Companies in Cloud Computing for 2019 & 10th on FORTUNEs list of the 100 Best Medium Workplaces.
On a mission. Together.
At Tanium, we are stewards of a culture that emphasizes the importance of collaboration, respect, & diversity. In our pursuit of revolutionizing the way some of the largest enterprises & governments in the world solve their most difficult IT challenges, we are strengthened by our unique perspectives & by our collective actions.
We are an organization with stakeholders around the world & its imperative that the diversity of our customers & communities is reflected internally in our team members. We strive to create a diverse & inclusive environment where everyone feels they have opportunities to succeed & grow because we know that only together can we do great things.
At Tanium, we take care of our employees & their communities with things like 5 days of Volunteer Time Off.