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PagerDuty // digital ops management
Engineering, Full Time    Toronto    Posted: Wednesday, July 10, 2019
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At PagerDuty, we believe that people do their best in a culture that fosters inclusion, innovation, & success. Our values - Champion the Customer, Take the Lead, Run Together, Ack + Own & Bring Yourself - serve as the foundation of our collaborative & dynamic culture. Whether it's conducting a retrospective, participating in our monthly Hackdays, cranking out a new product feature, supporting our two PagerDuty bands, or doing our day to day work, Dutonians live & breathe these five values every day. Together, we solve real customer issues & fulfill our mission of connecting teams to real-time opportunities & elevate work to the outcomes that matter.  

Why We Need You

PagerDuty is the leading digital operations management platform for businesses. Our SaaS-based solution empowers over 10,000 small, midsize & enterprise global customers to gain insight & respond to critical disruptions. PagerDuty is trusted by thousands of users every single day, which is why leading digital businesses turn to us for the metrics & measures that define their operational effectiveness & agility.We are extending this idea by investing in Analytics. We believe that we can transform the way digital businesses work, using data to measure & improve digital operations, with a direct link to better business outcomes. As a Staff Data Engineer, you will help define the architecture for the next generation of our data platform & its evolution for the long term. You will be at the forefront of building out this new platform with the support & resources of the larger organization. This platform will be responsible for providing operational insights & guidance to users of PagerDuty on how they can improve their digital operations through the rich set of data we have collected over the last 10+ years. In addition, you will be providing guidance to the engineering team on contributing to this data architecture & enabling them to leverage this platform. At PagerDuty, each of our teams operates in the form of a startup within a startup & that provides every member with the opportunity & autonomy to express all their creativity when breaking new ground in a space that is filled with conventional, non-actionable offerings. This is a truly unique opportunity to work with engineers & product owners across multiple teams with datasets that span many organizations across all industries & sizes.  
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