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PagerDuty // digital ops management
Engineering, Full Time    Toronto    Posted: Wednesday, July 10, 2019
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At PagerDuty, we believe that people do their best in a culture that fosters inclusion, innovation, & success. Our values - Champion the Customer, Take the Lead, Run Together, Ack + Own & Bring Yourself - serve as the foundation of our collaborative & dynamic culture. Whether it's conducting a retrospective, participating in our monthly Hackdays, cranking out a new product feature, supporting our two PagerDuty bands, or doing our day to day work, Dutonians live & breathe these five values every day. Together, we solve real customer issues & fulfill our mission of connecting teams to real-time opportunities & elevate work to the outcomes that matter.  

Why We Need You

Exciting times as PagerDuty is on it's next phase of growth & we are looking to add a new member to the PagerDuty University team as a Training Developer for PagerDuty University! The Training Developer will develop & deliver engaging in-class training material on PagerDuty products & practices to existing & prospective customers. You will collaborate with team members & subject matter experts to create course outlines & course content. This role will also be responsible for reviewing existing content in conjunction with student feedback, & working with team members to identify areas for improvement. The goal of the Training Developer is to ensure proper product adoption, support the Sales & Customer Success teams, & position PagerDuty as a thought leader in the Digital Operations Management realm. Join us if you're looking to make huge impact & be a part of a dynamic team!
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