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About The Role:
As the Quality Team leader, your primary responsibility will be ensuring the maintenance of consistent quality standards & optimal performance. You will be coaching & managing QC auditors, monitor performance metrics, & address issues in a timely manner. The Quality Control Team Leader will be expected to drive excellent standards of packing quality, food hygiene, health & safety & the happiness of your team.
What You Will Be Doing:
- Drive the monitoring & analysis of key performance metrics, addressing issues & supporting strategic decisions to improve operational effectiveness & quality outcomes.
- Train & coach QC auditors; provide positive feedback to auditors for following the right Quality Check practices as defined
- Ensure adherence to auditing & quality standards across shifts, providing guidance & support to maintain consistent performance & process integrity.
- Oversee the generation of reports & analysis, using data-driven insights to inform decision-making & support continuous improvement.
- Leading root cause analyses for errors, you will identify improvement opportunities & develop action plans to reduce error rates
- Act as a liaison between QC teams & production, ensuring effective cross-functional communication & consistent updates on targets, expectations, & quality standards.
Who You Are:
- Experience in team management is required
- Experience working in a warehouse or similar environment, preferably in the food industry
- Proficient in Gsheet/Excel
- Confident in collaboration & relationship building in order to liaise with other stakeholders to influence & make decisions
- Ability to solve problems using own initiative
What you will get in return:
70% off HelloFresh or Green Chef boxes
Company pension scheme
Gym membership
Bupa private medical insurance (including dental & family cover options)
Electric vehicle scheme
Mental health first aiders & an employee assistance programme
If in the office, enjoy a free breakfast every day
Eye care scheme
Cycle to work scheme
Group Life Assurance
Location: The Granary, Unit 3, Chalker Way, Banbury, OX16 4XD
Hours: Sunday - Wednesday 6:30am - 6:30pm - day shift only
Next steps: Your application will be reviewed & if successful, a member of the Talent Acquisition Team will be in touch within 2 weeks.
You are required to cooperate with HelloFresh in all health & safety matters. You are responsible for ensuring you take reasonable care of your own health, & safety as well as others who may be affected by the work activities you undertake. You must report incidents immediately & actively raise health & safety-related concerns to your Line Manager.
If you are currently a HelloFresh employee, please make sure you have discussed your application with your Line Manager.
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