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Alfred // digital & in-home concierge services
Product, Full Time    New York City    Posted: Friday, June 18, 2021
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Your role in our mission

Were Alfred, & were building the future of living. We provide residentfirst software & services to deliver inhome support & local experiences. Were contributing to build a future where everyone has the help they need to make time for the people & things that matter most. Since 2015, weve completed millions of services & saved our members countless hours across more than twenty cities.  

Product marketing exists to evangelize our products to both technical & non-technical audiences by expressing the capabilities of the product as values to our target audiences. As our product marketing manager at Alfred, you understand our customers, our community, the problems they face, & how Alfred can solve those for them. You're just as happy talking to & teaching others, as you are heads-down learning & using the products we are building to change the future of living. You will work closely with our marketing, engineering, product, growth team, & partners. You will be responsible for product marketing content & representing Alfred as a product evangelist at key trade shows & customer meetings.

How youll contribute to #OneTeam

  • Deeply understand & can articulate the target customer, their needs, & how our product/service addresses those needs; obsessively understand the competitive landscape, trends, & opportunities
  • Develop go-to-market launch strategies for products & services by leveraging owned & operated, organic, & paid marketing channels as well as to measure, track, & optimize tactics to accomplish business goals; can document the results & share best practices across teams
  • Scale go-to-market launches by building automation & templates
  • Partner with stakeholders within & outside the team to deliver on launches

Who you are 

  • You have at least 4 years of real-world experience in product marketing using analytical tools to measure performance, iterate, innovate, & continuously looking to learn
  • Creative mindset with extreme attention to detail
  • Can thrive in ambiguity & white space
  • Comfort moving between strategy & execution
  • Demonstrated willingness to roll up your sleeves 

Youll connect with us if you 

  • Practice empathy 
  • Conduct yourself with the highest integrity 
  • Are thoughtful, self-reflective & always open to growing 
  • Speak up with radical candor 
  • Approach your work like an owner 
  • Have a high & ever-climbing bar for excellence 
  • Always do things the right way, even when its harder
  • Believe that #OneTeam is greater than the sum of its parts 
  • Leave no loops open

Some ways we care for you

  • Remote Friendly working style 
  • NYC Pet-Friendly HQ 
  • Equity, Diversity, & Inclusion working group
  • Unlimited PTO
  • Weekly Seminar Learning Sessions
  • Culture of Promoting from Within 
  • 100% coverage of Medical, Dental & Vision Premiums for Employees
  • FSA & HSA options
  • Quarterly Feedback Reviews 
  • 401K
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