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Rapp // innovators, integrators & implementers
Sales, Full Time    Singapore - RAPP    Posted: Friday, January 22, 2021
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Senior Account Director




Client Servicing


Managing Director


About RAPP Singapore

RAPP knows the way to create real value for brands, is to help them create real value for their customers. We do this by balancing Precision & Empathy: the ability to understand real people through data, & the smarts to meet their individual wants & needs. Building on our data foundation, RAPP delivers a range of capability across social, digital, customer experience & technology. As part of Omnicom, RAPP is proud to employ over 1,000 talented people across U.S., Brazil, UK, France, Germany, Singapore & Dubai, & we actively foster an inclusive workplace where diversity & individual differences are valued & leveraged to achieve the agencys vision. The Singapore team was started in 2016 to address the needs of our regional clients, & we are seeking like-minded individuals to join our growing team.

Your Role

As a dedicated & driven Senior Account Director you will be providing both strategic & tactical leadership across multimillion-dollar engagements, while keeping up-to-date on daily project activities.

We need someone who can identify a clients business needs & work with both the client & various RAPP teams to understand, define & build effective & innovative solutions that generate measurable results. The client projects will range from digital campaigns, platform builds, data analytics, user experience, etc. We are looking for someone with strong digital & operational background. Knowledge of digital media (i.e. programmatic, bought media, social content etc.) is highly desirable.

A Senior Account Director is the kind of person who will know what you want & what you needbefore you do. They can take on the point of view of both our clients & our internal teams, & they know exactly how to express those perspectives, concerns & requirements to the other side. They must be prepared to be as much of a leader as they are a communicator & mentor.

You will join a dynamic, multi-ethnical fun team that gives everyone a voice, flexibility & right to develop with a can-do atmosphere of mutual support.

Skills & Experience

  • Experience in a client services organization, preferably on projects with top-tier consulting firms or interactive agencies (e.g. digital campaigns, platform builds, data analytics, user experience, CRM etc.)
  • Ability to manage long-term, multimillion-dollar engagements with multiple project tracks & teams. A sharp mind, a good memory & an attention to detail are absolutely key
  • Comfortable interacting with clients of all levels & industry backgrounds, from C-Suite through to administrative support staff. You need to know intuitively how to best facilitate the relationship between RAPP & our clients in any given situation.
  • Strong understanding of digital & design lifecycle. You should understand the work we do & the new things we can be doing as well as you understand our clients, thus able to proactively drive discussions on new & relevant solutions for them.
  • Ability to manage & set client expectations. The Senior Account Director combines client needs & our own awesome abilities to figure out the best way to produce winning work.
  • Must have 5+ years experience as Account Director/ Senior Account Director.
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