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Oscar Health // health insurance
 
Product, Full Time    New York City    Posted: Thursday, December 24, 2020
 
   
 
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JOB DETAILS
 

Hi, we're Oscar. Were hiring a Technical Product Manager to join our Engineering team in our New York City office.

Oscar is a technology-driven, consumer-focused health insurance startup founded in 2012 & headquartered in New York City. Our goal is to make health insurance simple, transparent, & human. We need your help to do so.

About the Role:

The Oscar Engineering team is looking for a Technical Product Manager who will help us build world-class engineering infrastructure products & solutions with which we can change healthcare for the better.  You will help an infrastructure team solve impactful, important, & interesting problems of scale, reliability, & privacy. Youll own improvements to our core systems from conception & ideation, through design & development, into deployment, & onto continued maintenance. Youll be responsible for gathering & defining the products requirements, determining which features are feasible, identifying priorities, the timeframe for development, & validating the final product with the infrastructure teams key end-users - other Oscar engineers, data scientists, operations specialists, & others across the organization. 

Specific responsibilities include the following:

  • Strategy Development: Identify & prioritize the most critical needs of the organization that should be addressed through infrastructure development or infrastructure acquisition.
  • Roadmap & Prioritize: Define & prioritize requirements from various stakeholders into organized product roadmaps that focus work on the highest priority objectives. 
  • Operate Mission-Critical Infrastructure: Help support on-call infrastructure engineers in their day-to-day work by identifying key ways to optimize their time through product enhancements and/or automation.
  • Provide Context: Consistently provide clear & well written context, in the form of Product Requirements Documents (PRDs) & agile stories, on what is being built & why its being built. Dive deep on the problem that is being solved to help guide the solution design work within infrastructure & process engineering.
  • Process Development: Engineer & implement consistent organizational processes, high tech standards, & clear engagement models across the infrastructure teams in which you work.
  • Effectively Collaborate: Work jointly with other Technical Product Managers, Project Managers, Technical Leads, & Process Engineers across the infrastructure & common component engineering teams. Engage with process engineers, IT, Insurance Operations, Security & a variety of other stakeholders from across the organization.
  • Customer Focus: Develop a deep understanding of customer/user needs, facilitate communication such that users understand their relative priority & what they can expect from the infrastructure team at Oscar. 

Requirements

  • 5+ years of product management or technical product management experience.
  • Experience working with users that are of a highly technical background (e.g. software engineers, data scientists, system administrators).
  • Ability to distinguish opinion from fact with a data-driven approach.
  • Strong technical knowledge of cloud technologies & ability to work effectively with engineers on high-level system architectures. 
  • Stakeholder & project management experience including the ability to manage projects, deadlines, & handle prioritization with competing pressures.
  • Understanding of the full Software Development Lifecycle (SDLC) from ideation through sunset where scope may not be clearly defined & the problem space may shift.
  • Ability to work independently to meet clear objectives.
  • Ability to motivate teams that do not report directly to you.

Bonus Points

  • AWS Certified Cloud Practitioner certification or knowledge to that level
  • Experience working with Kubernetes, Aurora, & other container orchestration systems 
  • Experience working with Jira, Zendesk, Monday.com & other service, backlog, & project tracking tools
  • Understanding of Agile methodologies, as well as DevOps culture. 

At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we work to cultivate an environment where exceptional people can be their most authentic selves & find both belonging & support. We're on a mission to change healthcare -- an experience made whole by your unique background & perspectives.

Oscar applicants are considered solely based on their qualifications, without regard to applicants disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known. 

Pay Transparency Policy: Oscar's Pay Transparency Policy ensures that you won't be discharged or discriminated against based on whether you've inquired about, discussed, or disclosed your pay. Read the full policy here.

 
 
 
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