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Taboola // discovery platform for publisher sites
Marketing, Full Time    New York City    Posted: Tuesday, April 20, 2021
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Curious about what its like to work at the worlds number 1 discovery platform as a CRM Business Analyst? Were glad you asked!

What is the key purpose of a CRM Business Analyst?  

As a CRM Business Analyst working on our Publisher Operations team in Taboolas NYC Headquarters, you will create Salesforce reports & dashboards, participate in testing new features & functionality, analyze Salesforce integrations, load complex data sets to Salesforce on an adhoc basis & ensure Salesforce data integrity. In addition, you will work with end users to solve Salesforce & sales tools support requests. In this role, you will utilize your strong technical background & understanding of large, complex datasets to successfully contribute to a diverse set of projects both big & small. You will gain broad exposure & invaluable experience across a rapidly growing global sales organization. 

What will I be doing on a day-to-day basis?

As a CRM Business Analyst, you will: 

  • Ensure Salesforce data is accurate & perform frequent data quality checks. 
  • Build Salesforce reports & dashboards.
  • Gather, analyze, & interpret data from multiple sources.
  • Responsible for bulk data updates & uploads, data fixes & clean-ups.
  • Respond to Salesforce & sales tools user requests & assist with developing solutions to address business needs.
  • Assist with testing new Salesforce functionality & features.
  • Make recommendations on improving & automating existing business processes using Salesforce & tools.
  • Administer & support sales tools that are integrated with Salesforce - including: Docusign, Groove, ZoomInfo, SimilarWeb & Linkedin Sales Navigator.
  • Address Salesforce & tools technical-issues/bugs/onboarding/general support/user adoption/QA releases/user administration.
  • Create written, recorded, & in person training materials related to Salesforce & tools. 


What skills & qualifications do I need?

For this role it is essential that you have:

  • 1-3 years experience of Salesforce administration & analysis, & innovating or scaling in a similar, fast-based environment; specifically, experience in tools administration.
  • Advanced Excel & SQL skills. 
  • A can-do, proactive, self-starter mentality with top organizational skills, independence & excellent attention to detail. 
  • Problem solving capabilities, experience troubleshooting & self learning. Demonstrated ability for creative thinking & effective communication of complex concepts; ability to communicate effectively with developers & end-users.
  • Familiarity with the creation & configuration of Salesforce & Qlik dashboards & reporting. 
  • The ability to work successfully as a member of a team & take initiative to own individual projects. 
  • BA/BS. Major in computer science, statistics, quantitative economics or another degree emphasizing data analysis preferred. 
  • Salesforce administration certification - a plus.

Why Tabooola?

  • If you ask our employees what they love about Taboola they will tell you that here they are able to discover their best professional self, explore where they can grow to, & learn from & together with smart & talented people.
  • We work with some of the biggest names in the business. Our publisher partners include NBCU, ESPN, Bloomberg, IMDb & Business Insider. Our advertising clients include Wells Fargo, Toyota, Pinterest, Expedia & Salesforce. 
  • Taboola NYC offers generous health, medical & dental coverage, 401k matching, a fully-stocked kitchen, & various gym partnerships. 

Sounds good, how do I apply?

Its easy, submit your CV by clicking the Apply button below. 

Taboola is an equal opportunity employer & we value diversity in all forms. We are committed to creating an inclusive environment for all employees & believe such an environment is critical for success. Employment is decided on the basis of qualifications, merit, & business need.


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