Contentsquare is a global SaaS technology startup that empowers brands to build better digital experiences for all. We've been experiencing tremendous growth within the past few years as our team has grown from 300 to 700 employees, & have recently raised a $190M Series D funding in 2020. In addition, we have 6 main offices across the world (Paris, NYC, London, Tel Aviv, Munich, Tokyo) with 700+ clients globally including many accounts from the global Fortune 100. We can tell you that this growth is not going to stop here, we still are looking for great talent like you to join our family!
Not to brag but we have been recognized by Gartner as one of the four most innovative ecommerce technologies in the world, & featured in Wired Magazine as one of Europe's hottest startups.
If you love what you see already, we can guarantee you will love us even more once you learn more about us!
About the role:
At Contentsquare, we put the customer at the heart of our business! That is why we need you - an exceptional Customer Experience Manager who will provide outstanding service to our existing clients & ensure our clients become our product ambassadors.
We are looking to hire talented individuals who take pride in everything they do, build trust & care for the people around them & have the desire to develop themselves. This role will predominantly support our Sales, Product, Customer Success, & Marketing teams. This role will be responsible for working with our customers, involving them in our decision process & providing them with the best experience possible. In this unique role, you will build Customer Experience programs & processes in the US, from our New York office, & collaborate with the existing Customer Experience team in San Francisco & in our global offices.