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Unqork // enterprise software
New York City    Posted: Friday, November 01, 2019
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Unqork is an enterprise software company with a no-code platform that digitizes the entire client lifecycle & eliminates dependence on paper for financial services & insurance companies. The companys patent-pending technology uses AI & machine transcription for risk assessment & digitization, utilizing each clients existing product & underwriting rules, layered on top of legacy IT systems. The software-as-a-service (SaaS) technology creates custom client on boarding & servicing forms using a drag-and-drop interface which can be implemented within weeks instead of months unlike most hard-coded technology builds. The result is an easy to use & streamlined front-end agent & consumer experience that significantly reduces operational costs & eliminates errors while accelerating sales & business growth.

Some of the worlds largest insurance & financial companies use Unqork to define new business rules & deploy products/applications seamlessly & effortlessly without relying on costly development & maintenance of a code base. Gary Hoberman, former CIO of Metlife, founded Unqork in 2017 with a team of hand-picked industry professionals & has created an elegant paradigm shift in the way insurance & financial companies are able to operate.

Our technology is great, but our team is what makes Unqork world-class. We seek atypical individuals who are excited to tackle massive problems at scale.

The Opportunity:

As the first member of the Tech Ops team, you will drive efficient technical operations across Unqork by setting up your Unqork teammates for success & productivity. Youll work with every team across the company to provide them with the equipment, software, & technical support they need!

  • Maintain the WIFI, Zoom video conferencing, & scheduling systems for our new & old office space
  • Configure, admin, & provide delightful support for tools like G-Suite (Gmail, Google Calendar, Drive/Team Drives, Sites & Google Groups), Macbooks, Apple TV, Zoom, WiFi, Jira, & more!
  • Build & drive the processes for tech ops that can scale with the growing Unqork team
  • Proactively anticipate the technology needs for the organization

What we're looking for:

  • 6+ years of IT or Desktop Support/System Administration
  • Familiarity with RBAC & distributed computing environment concepts; local & network-based user & group accounts & permissions
  • Knowledge of IT best practices around data security (certifications are a bonus!)
  • Experience building & driving processes using a ticketing system (Jira, wiki, etc.)

Who you are:

  • Genuine desire to help people
  • Ability to think on your feet, remain calm under pressure, & solve problems in real-time
  • Excellent communication skills, both written & verbal
  • Uncontrollable urge to investigate & solve problems, with advanced diagnostic & troubleshooting skills
  • Desire & ability to rapidly learn a wide variety of new technical skills
  • Strong teamwork: willingness & ability to get help from team members when required, & the good judgment to know when to seek help

Unqork is an equal opportunity employer, & proud to be committed to diversity & inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age.

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