We are Ro, a mission-driven healthcare technology company reinventing the way the healthcare system works. As a Member Experience Coordinator, you will be responsible for ensuring an optimal member care experience across our channels & businesses.
Who are you? That's a great question. You love to juggle multiple moving parts. You are passionate about creating a process that works with scale & drives the very best consumer experience. You have incredible attention to detail & love to drive improvements through measuring everything (we mean everything). You have incredible attention to detail, along with the ability to be flexible, creative & solutions-oriented.