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Moda Operandi // luxury retailer for runway collections
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Moda Operandi is an e-commerce platform transforming the way people discover & shop for designer fashion. Through its innovative mix of commerce & content, Moda allows women to shop for whats new & whats next in designer fashion from the worlds leading emerging designers & luxury brands. Founded in 2010, Moda Operandi's mission is to make it easy for designers to grow their businesses & consumers to realize their personal style. Today, Modas platform carries more than 1,000 brands & designers across fashion, fine jewelry & home, ships to 125 countries.

The Moda Network Associate is responsible for driving revenue by offering curated product selections & consistently providing a superior level of service to Modas top affiliates. Moda Network Associate will work with the top affiliates such as celebrity stylists, personal shoppers, & costume designers in the luxury & TV/film industry. Through passionate fashion expertise Moda Network Associates are responsible for increasing customer conversion & retention, introducing new customers to Moda & creating brand loyalty. 

This is a remote position however we are seeking candidates with clients in the following target markets: Southern California, San Francisco - Bay Area, New York City, Miami, Atlanta.

Salary Range: $44,000 min to $60,000 max, based upon experience.

Responsibilities (include but are not limited to):

  • Meet & exceed sales goals & department KPIs
  • Consistently engage & recruit new & potential affiliates to introduce to Moda Networks unique partnership proposition
  • Partners with the Stylist, Costumer, or Designer to ensure the customer experience is seamless through the process of consignment, checking in/out, billing, & receiving of the merchandise
  • Develop further customer & brand loyalty from studio & stylist relationships, including increasing affiliate spend & referral-based business
  • Increase the frequency & service offering for the existing "pay for keep" affiliate clients
  • Effectively manage & develop a book of actively engaged, high net worth affiliate clients. Optimizing the experience through personalized, high touch service.
  • Establish strong personal relationships with affiliate clients through digital service & outreach to encourage customer growth & retention
  • Proactively curate product edits for affiliate clients based on their business, affinities, & lifestyle needs
  • Respond to customer queries & needs efficiently, acting with urgency to deliver results
  • Act as a business owner & positive brand advocate

Qualifications:

  • Experienced stylist, personal shopper or studio service associate in luxury fashion with an established active clientele valued at $1M annually
  • 2 year minimum sales experience required 
  • Proven track record of driving revenue & exceeding sales targets
  • Superior market, product & brand awareness
  • Outstanding networking & interpersonal skills & ability to build & maintain relationships via digital platforms
  • Autonomous self-starter & confident decision-maker
  • Attention to detail & ability to prioritize multiple tasks
  • Excellent English verbal & written communication skills
  • Written & spoken fluency in at least one other foreign language advantageous
  • Bachelors degree preferred 

Benefits of Joining Moda Operandi:

  • Medical, dental & vision coverage 
  • 401k matching
  • Annual bonus program
  • Generous PTO policy
  • Summer Fridays
  • Winter Recess
  • Pet Insurance discounts
  • Mental Health support including Head Space
  • Wellness Program including memberships to HeadSpace, & Carrot 
  • Generous merchandise discounts

The job description is to be used merely as a guide of expectations rather than an exhaustive list of all duties & competencies. All requirements & skills are subject to change as business needs evolve. 

 
 
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