Moda Operandi is an e-commerce platform transforming the way people discover & shop for designer fashion. Through its innovative mix of commerce & content, Moda allows women to shop for whats new & whats next in designer fashion from the worlds leading emerging designers & luxury brands. Founded in 2010, Moda Operandi's mission is to make it easy for designers to grow their businesses & consumers to realize their personal style. Today, Modas platform carries more than 1,000 brands & designers across fashion, fine jewelry & home, ships to 125 countries.

The Moda Network Associate is responsible for driving revenue by offering curated product selections & consistently providing a superior level of service to Modas top affiliates. Moda Network Associate will work with the top affiliates such as celebrity stylists, personal shoppers, & costume designers in the luxury & TV/film industry. Through passionate fashion expertise Moda Network Associates are responsible for increasing customer conversion & retention, introducing new customers to Moda & creating brand loyalty. 

This is a remote position however we are seeking candidates with clients in the following target markets: Southern California, San Francisco - Bay Area, New York City, Miami, Atlanta.

Salary Range: $44,000 min to $60,000 max, based upon experience.

Responsibilities (include but are not limited to):

• Meet & exceed sales goals & department KPIs
• Consistently engage & recruit new & potential affiliates to introduce to Moda Networks unique partnership proposition
• Partners with the Stylist, Costumer, or Designer to ensure the customer experience is seamless through the process of consignment, checking in/out, billing, & receiving of the merchandise
• Develop further customer & brand loyalty from studio & stylist relationships, including increasing affiliate spend & referral-based business
• Increase the frequency & service offering for the existing "pay for keep" affiliate clients
• Effectively manage & develop a book of actively engaged, high net worth affiliate clients. Optimizing the experience through personalized, high touch service.
• Establish strong personal relationships with affiliate clients through digital service & outreach to encourage customer growth & retention
• Proactively curate product edits for affiliate clients based on their business, affinities, & lifestyle needs
• Respond to customer queries & needs efficiently, acting with urgency to deliver results
• Act as a business owner & positive brand advocate

Qualifications:

• Experienced stylist, personal shopper or studio service associate in luxury fashion with an established active clientele valued at $1M annually
• 2 year minimum sales experience required 
• Proven track record of driving revenue & exceeding sales targets
• Superior market, product & brand awareness

• Outstanding networking & interpersonal skills & ability to build & maintain relationships via digital platforms
• Autonomous self-starter & confident decision-maker
• Attention to detail & ability to prioritize multiple tasks

• Excellent English verbal & written communication skills
• Written & spoken fluency in at least one other foreign language advantageous

• Bachelors degree preferred 

Benefits of Joining Moda Operandi:

• Medical, dental & vision coverage 
• 401k matching
• Annual bonus program
• Generous PTO policy
• Summer Fridays
• Winter Recess
• Pet Insurance discounts
• Mental Health support including Head Space
• Wellness Program including memberships to HeadSpace, & Carrot 
• Generous merchandise discounts

The job description is to be used merely as a guide of expectations rather than an exhaustive list of all duties & competencies. All requirements & skills are subject to change as business needs evolve.