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Away // travel brand & luggage
New York    Posted: Thursday, September 23, 2021
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Away is a global lifestyle brand with a mission to transform travel through products & content that inspire people to get away more. In support of our mission, we are seeking a Transportation Associate to join our Global Logistics team. 

Want to help us transform the travel experience? The ideal candidate will have had experience in various modes of transportation, product receipt & reconciliation, data organization & reporting. You will report to the Senior Manager, Global Logistics based in our New York City office.

As a company that values diversity, equity, & inclusion, Away seeks individuals of all backgrounds & experiences to apply for this opportunity. Were creating an environment where everyone can thrive. Our customers are global & diverse, so were building a team that is too. Through initiatives like our employee resource groups, anti-racism training, & bias prevention initiatives, were building the cultural foundation that gives people the emotional & physical space to bring their authentic selves to work.

What youll do:

  • Coordinate inbound product at North American 3PLs through maintenance of item master, ASN management appointment coordination & inbound product receipt & reconciliation 

  • Create, monitor & maintain KPI reporting to monitor cost & service levels & identify areas of continuous improvement

  • Track outbound parcel SLA compliance through Aways parcel network identifying areas for opportunity & improvement

  • Monitor parcel exceptions in coordination with our Customer Experience & parcel providers on behalf of our customers to ensure timely delivery & facilitate a positive customer experience when an exception occurs

  • Manage ad hoc transportation requests to help maintain the day-to-day operations of the Global Logistics team

  • Work with key internal & external partners to ensure we achieve the optimal balance of speed, cost, quality, service, & sustainability - all while ensuring an amazing experience for our customers. 

  • Support the transportation team with Implement of transportation strategic projects in collaboration with supply chain partners, ensuring all programs meet rigorous standards for customer experience, financial performance & operational efficiency

Who you are:

  • Minimum 3 years of experience in transportation or freight operations roles

  • Have a sound understanding of over-the-road & parcel transportation principals or previous experience working in a logistics capacity

  • Excellent project management & organizational skills

  • Critical thinking & analytical skills

  • Thrives in a very fast-paced environment that requires continual multi-tasking & prioritization

  • Team player with a "no task is too small" attitude

  • Passionate about transforming travel (but thats a given!)

  • We require proof of COVID-19 vaccination & adherence to HQ COVID office policies using Bindle, a secure platform that verifies vaccination status without sharing private health information, within 30 days of hire.

Youll love working at Away because:

  • We travel. We encourage you to take the time to recharge outside of the office. Youll have four weeks of PTO to explore new places & access to Away products to ensure your travels are seamless. And once youre here for three years, youll earn a sabbatical & a bonus to take a well-deserved trip.

  • Were not just employees. Were people. We offer 401(k) match, insurance coverage (health, vision, & dental), tax savings plans for retirement, generous & inclusive parental leave, dependent care, commuter benefits, & reimbursements to incentivize you to work out.

  • Well invest in your career. Our companys growing quickly, & well give you the opportunity to do the same. Youll have access to a number of professional development opportunities so that you can keep up with the companys evolving needs.

  • We offer competitive compensation packages. We deeply value the talent our team brings to the table & believe that fair & equitable total compensation packages are part of our commitment to everyone who works here.

  • And so much more! You can bring your dog to work & we also organize ways to give back to our local communities. 

About Away:

Launched in 2016 by co-founders Steph Korey & Jen Rubio, Away is a global lifestyle brand with a mission to transform travel. By selling directly to customers both online & through retail stores, Away is able to eliminate retailer mark up & offer high quality, thoughtfully designed luggage & travel essentials without driving up the price. In just under four years, Away has already been twice named one of Fast Companys Worlds Most Innovative Companies, & one of TIMEs 50 Most Genius Companies. To learn more, visit

EEO Statement: 

Away is dedicated to hiring a diverse workplace that celebrates an inclusive culture & a sense of belonging. As an equal opportunity employer, we do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, gender expression, & sexual orientation), national origin, age, veteran status, genetic information or disability. 

Away is committed to providing reasonable accommodations for qualified individuals with disabilities & disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at

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