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Yext // providing brand-verified answers to consumer questions
 
New York City    Posted: Thursday, August 20, 2020
 
   
 
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The ultimate source for official answers about a business online should be the business itself. However, when consumers ask questions on company websites, too often they are left in the dark with wrong answers. Yext (NYSE: YEXT), the Search Experience Cloud, solves this problem by organizing a business's facts so it can provide official answers to consumer questions wherever people search. Starting with the company website, then extending across search engines & voice assistants, businesses around the world, like Taco Bell, Marriott, & Jaguar Land Roveras well as organizations like the U.S. State Departmenttrust Yext to radically improve the search experience on their websites & across the entire search ecosystem.

As a Recruiting Coordinator, youll play an integral role in scaling our company & hiring best-in-class talent. Our teams mission is to provide the best possible candidate experience in the recruitment process. Often times, a Recruiting Coordinator is the first person a candidate meets from the team. As such, youll have the ability to make a great first impression on candidates & be a brand ambassador of Yext! This is a great opportunity to join a global & talented Recruiting Operations team & grow your career in People Operations.

What You'll Do

  • Support the Recruiting team with all aspects of the recruiting life cycle
  • Own the scheduling of phone, video, & onsite interviews
  • Collaborate with Recruiters, Hiring Managers, & interviewers across the company to run an organized & efficient interview process
  • Proactively communicate with Recruiters & candidates & provide scheduling updates and/or delays
  • Troubleshoot last-minute interview cancellations & reschedules with poise
  • Coordinate & facilitate batch interview days
  • Host candidates onsite & ensure were providing the best possible candidate experience at all times
  • Be an expert in Greenhouse, our Applicant Tracking System, & adhere to internal processes in order to maintain data cleanliness
  • Coordinate travel & lodging for candidates interviewing in any of our domestic offices
  • Reconcile monthly bank statements & work with travel agents & hotel contacts to mitigate discrepancies
  • Review & approve all candidate expense reports per our T&E guidelines
  • Manage all requests through Zendesk, our ticket management system, & adhere to agreed upon team SLAs
  • Escalate roadblocks and/or issues to your manager 
  • Participate in adhoc recruiting projects to help scale the function

Who You Are

  • Youre positive, friendly, & you enjoy building relationships with candidates, Recruiters, & hiring teams alike
  • Your attention to detail is unmatched & youre extremely organized, which allows you to juggle multiple tasks at once without compromising quality
  • You understand how to prioritize & and are able to problem-solve in real-time while remaining calm under pressure
  • You love to identify issues & improve processes that will scale -- & you're not afraid to share your ideas cross-functionally in order to "get stuff done"
  • Youre a team player & understand the importance of working collaboratively to reach team & company goals
  • Youre able to navigate through change easily & have a no-limits mindset

What You Have

  • BA/BS degree or similar college level education
  • Experience in an administrative and/or coordination role; preferably client-facing
  • Experience with Google Suite (Calendar, Mail, Sheets, Docs, Slides, etc.)
  • Proven ability to take initiative & build strong, productive relationships
  • Proven ability to contribute in a fast-paced environment with the ability to prioritize tasks & manage time efficiently
  • Self-directed, detail-oriented problem solver with a desire to contribute to the organization's reputation & success
  • Interested in a career in People Operations (Recruiting, Sourcing, Recruiting Operations, HR, etc.)
  • Excellent verbal & written communication skills; can effectively communicate across various audiences, including senior leadership & executives

Bonus Points

  • Experience with Applicant Tracking Systems (Greenhouse a plus!)
  • Familiarity with Zendesk
  • Understanding of Concur

Yext is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or nonbinary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

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