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Cohesity // hyperconverged secondary storage
 
Toronto, Canada    Posted: Friday, March 15, 2019
 
   
 
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Senior Professional Services Consultant

Cohesityis disrupting the $60B secondary data & apps market by giving enterprises new ways to store, manage, protect & extract value from large volumes of untapped & highlyfragmented data. Customers around the world are leaving legacy providers & are quickly deploying our easy-to-use software both on-premises & in thecloud, which is why were seeing a300% increase in revenuesand were just recognized as a2018 Gartner Peer Insights Customers Choicefor Data Center Backup & Recovery Solutions. Data is the new oil, but only if companies can unlock its potential, & thats where Cohesity comes to play. Cohesity was founded by Mohit Aron, who pioneered hyperconvergence as CTO & co-founder of Nutanix, & prior to that helped build the Google File System.

Senior Professional Services Consultant

Want to teach people to fish with a great new technology? We are looking for experienced professional services specialists to design, build, & execute programsthat enable partners & customers to deploy our secondary storage solutions applications. The ideal candidate is someone who has considerable experience both implementing technical solutions as well as enabling others to do so through training & documentation.

These practices will not only focus on the Day 0 experience of installing the solution, but also integrating it with the applications & operations.In addition to building these solutions, this role will also spend considerable time validating these procedures in the field & teaching partners & customers how to apply these in their environment.

Responsibilities:

  • You will be working with engineering, systems engineers, tech marketing specialists, & customer support build to build out professional services practices (installation, integration, applications, migration, scripting) to be used by partners & customers
    • Deliver professional services to Cohesity customers
    • Write & validate the implementation/integration best practices
    • Create knowledge-base articles for design & deployment tips
    • Develop pre-installation survey & planning documents to prepare for install
    • Develop workflows to verify implementations are done correctly
    • Develop sample post deployment documentation (run books, pre-deployment templates, etc)
    • Convert best practices into a training curriculum
    • Deliver hands-on training in small-group formats
    • Conduct ride-alongs to observe/validate actual field performance of trainees
    • Assist in the creation of certification exam questions
    • Assist in training the field during new product introductions
    • Conduct webinars to conduct introductory & on-going training
    • Conduct beta testing of procedures for new offerings in the field
    • Provide feedback to engineering on ways to improve the implementation experience
    • Act as onsite manager for key / high-profile implementations
    • Develop/Document
    • Train
    • Actual System Implementation

Qualifications:

  • Bachelors degree or equivalent experience
  • Minimum 4 years experience in IT
  • Experience in these technical areas required
    • Linux, Backup & Virtualization (VMware, HyperV, Citrix Xen App/Desktop)
    • Oracle, SQL, Data Migration
  • Additional experience highly desirable:
    • Storage
    • Disaster Recovery/Business Continuance
    • Database Protection & Recovery
    • Public Cloud (AWS, Azure, GCP)
    • Layer 2 Networking & Firewalls
    • Scripting / Automation
    • Visio or equivalent application
  • Excellent communication & project-related skills are also required
    • Strong verbal communication/presentation skills
    • Strong written skills & the ability to create documentation
    • The ability to teach others & make them successful
    • Self-starter with excellent organization & time management skills
    • The ability to manage projects & to drive to a deadline

Expected Travel: up to40%

Cohesity counts many Global 1000 companies & federal agencies among its rapidly growing customer base & was named to Forbes Next Billion-Dollar Startups, LinkedIns Startups: The 50 Industry Disruptors You Need to Know Now, & CRNs Emerging Vendors in Storage lists.With 160MM raised from the valleys most accredited venture capitalists like Sequoia Capital, Google Ventures & Accel Partners we are ready & primed to take a firm hold of our market segment.

We offer some of the most competitive benefits in the business, including catered lunches daily, on-site massages, a 401(k) plan & generous health insurance programs for medical, dental, & vision.

 
 
 
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