As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable & secure payment network - enabling individuals, businesses, & economies to thrive. Our advanced global processing network, VisaNet, provides secure & reliable payments around the world, & is capable of handling more than 65,000 transaction messages a second. The company's dedication to innovation drives the rapid growth of connected commerce on any device, & fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network & scale to reshape the future of commerce.
At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, & be part of an inclusive & diverse workplace. We are a global team of disruptors, trailblazers, innovators & risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, & doing meaningful work that brings financial literacy & digital commerce to millions of unbanked & underserved consumers.
You're an Individual. We're the team for you. Together, let's transform the way the world pays.
Imagine yourself as part ofthe team of individuals that are creating the digital future for learning at Visa. You are a key player in the work we need to do to bring this experience to life for our people. This means you will learn something new every day, meet someone new every day & in general become a rock star in learning while experiencing the Visa culture. We are starting up the team. We have a clear vision, backed by influential leaders at Visa with the creativity to ensure this experience is impactful, useful & fun.
As a Head of Business & Strategic Planning you should have several key skills & many that will get developed on the job
You should have a passion for helping people build confidence & most importantly have a hard working disposition
Grit is not something you eat for breakfast, but something you believe is a true strength
You have direct responsibility for driving "bets" that promote innovation, the learning technology landscape, use of data & the learning operating model & processes across Visa globally. This includes testing & executing strategies that use emerging technologies & learning science to support the capabilities of our associates, you will work closely with the Chief Learning Officer, Visa Council / Learning Leadership Team & a Learning function of 130+ practitioners to achieve this ambition.
Business Planning & Integration is a fairly new function at Visa University, but as the company has grown & programs go across teams & departments this function becomes key in order to execute on initiatives & create efficiencies in the organization. Above all, your work will impact the way Visa experiences learning through Visa University.
As Head of Business & Strategic Planning you will be responsible for driving execution of a few organizational bets. Bets are large-scale cross functional initiatives that we as an organization believe will have significant impact on the business (ex. strategic plan for integrating an acquired company into Visa University)
These bets potentially span across all of our functions & business. The Head of Business & Strategic Planning's job is to stay on top of everything that is going on being a strong communicator & make sure there is a structure that all involved parties can rely on. You ensure successful end-to-end delivery through efficient execution
The role differs from a traditional program management role in that you will not be working with a dedicated project team, but rather ensure that necessary deliverables for your particular initiatives are worked into the plans of affected teams. You also need to be able to drive the scoping of the bet into smaller MVP's (minimum viable products). Stakeholder communication & expectation management skills are key components for success in this role.
In order to be successful in this role, you should be able to take bigger goals, work on both at an organization level as well as with specific teams in getting them into concrete deliverables & set up a program for execution. Your strength should lie in seeing the holistic perspective, see how the various parts tie together in order to be able to systemize it into a program. We would like to see how you have done this & succeeded in similar roles in the past
In the area of innovation - align with business needs, research, review applicability & risks, & validate new learning approaches that enhanced programs/systems, create new solutions, and/or ensure the readiness & success of our ecosystem - both learning & commercial.
In the area of incubation & change management - collaborate on test hypothesis, approach & success/fail criteria; build a cross-functional coalition & prototype. Based on findings (including failure), confirm scope & approach, implement & monitor adoption
In the area of alignment - partner closely with VU leadership to unite & harmonize College goals, approaches, design standards, & operational efficiencies where appropriate to the timelines & benefit of the broader Visa University & learning ecosystem
In the area of organizational capability - consult on trends, new skills & learning approaches that maximize the competence & readiness of our Visa University team. Provide leadership, facilitation & industry expertise ensuring our team is Future-Ready with development paths (e.g. neuroscience, data analytics, design sprints, SCRUM, Learning Engineering, etc.)
In the area of strategy - in addition to the CLO direction, serve as a VU thought leader, consultant & project lead for nascent & mission critical learning needs from Digital Upskilling, Technology Readiness, Lifelong learning & growth mindset strategies & building education solutions for Visa, our partners & global community.