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The RealReal // online consignment shop
Product, Full Time    Phoenix, AZ    Posted: Thursday, July 29, 2021
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The Product Handler, Authentication is a non-management role, that will support the authentication department via inventory control & product movement to streamline operations within the department.

What You Get To Do Every Day

  • Distribute received product to the authentication department
  • Sort & organize product based on level & category
  • Manage intra-authentication product movement
  • Replenish Authenticators racks as needed throughout the day & ensure the accurate product is readily available for each authenticator to provide minimal workflow disruption
  • Audit product in the production area to ensure
  • Scan & track product in authentication locations
  • Unpack & scan units transferred from LCOs & other warehouses
  • Partner with authentication management to understand & support daily processing strategy with the consigner experience at the forefront
  • Manage the flow of exception product by picking up exceptions & consolidating them for management to audit

What You Bring To The Role

  • Able to lift up to 30lbs on a regular basis
  • Ability to troubleshoot & problem solve
  • Able to handle & distribute large quantities of clothing & binned fashion product in a day
  • Strong communication skills
  • Someone who works well independently
  • Great time management skills
  • Understanding of TRR operation pipeline
  • Detail-oriented
  • Ability to prioritize daily tasks
  • Highly motivated & proactive

The RealReal is the worlds largest online marketplace for authenticated, resale luxury goods, with more than 20 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe & reliable platform for consumers to buy & sell their luxury items. We have hundreds of in-house gemologists, horologists & brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categoriesincluding women's & men's fashion, fine jewelry & watches, art & homein support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off & direct shipping. We do all of the work for consignors, including authenticating, using AI & machine learning to determine optimal pricing, photographing & listing their items, as well as handling shipping & customer service. At our 13 retail locations, including our eight shoppable stores, customers can sell, meet with our experts & receive free valuations.

The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records, consistent with legal requirements. 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel & talk or hear. The employee is occasionally required to stand; walk; reach with hands & arms; climb or balance; stoop, kneel, crouch, or crawl; & taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.


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