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Deliveroo // restaurant food delivery
London    Posted: Wednesday, August 04, 2021
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About the job

About us

Deliveroo launched in 2013. Fast forward to 2020, & we operate in 12 markets with over 60,000 riders who deliver orders from 60,000 restaurants in over 500 cities worldwide. This story is one of high growth, huge challenges & an enormous opportunity ahead of us.

Were already a multi-billion pound company that has grown rapidly. Yet, most of the extraordinary value Deliveroo will generate lies ahead of us. To help us pave the path for 2021 & beyond, weve created a new team to lead on people strategy for the business.

About the role

Reporting to our People Strategy & Organisational Effectiveness Director, you will have the opportunity to define & lead on people strategy initiatives across employee growth & development, employee engagement, organisational effectiveness, employee experience & organisational design & operating model. This is a permanent role with high visibility & huge potential to drive significant change. 

Were looking for someone who can employ thought leadership & high EQ to design programs & solutions that support a high-functioning, sustainable organisation. 

What youll be doing

  • Defining & leading strategic People projects to improve employee experience & organisational effectiveness as our business scales.
  • Collaborating across the People Team, our business functional, & globally across our markets to deliver sustainable change from your work
  • Developing a comprehensive understanding of business challenges & how they might be addressed through People initiatives
  • Providing strategic insights, data-driven recommendations, & thought leadership to the business on people strategy. 

What were looking for

  • Best-in-class strategy consulting or organisational management experience (ideally relating to People or People Strategy)
  • Demonstrated track record of both designing & implementing strategic or operational change in a large, complex organisation
  • Strong ability to develop highly effective partnerships across all levels, applying influence without using formal authority to deliver results
  • Demonstrated communication, facilitation, & project management skills appropriate for executive-level collaboration
  • Strong curiosity & a willingness to challenge the status quo while maintaining a collaborative approach
  • Solid analytical skills 

About Deliveroo

We want to be the definitive food company - the app you go to any time you have a hunger pang. We are transforming the way people think about food. We are providing people with limitless access to different cuisines & restaurants, turning cooking from a chore to a choice, & giving people the freedom to eat what they want, when they want, where they want it.

We work with riders, restaurants & consumers. We operate one of the most complex three sided marketplaces in the world, & we do this in real-time. Millions of customers & thousands of restaurants & riders rely on us to match them within milliseconds. The algorithms behind that marketplace are the secret sauce that allows us to deliver our orders in around 30 minutes.

The global food market is valued at 7.7 trillion but only 1% of it is currently online. Contrast that with the digital disruption of countless other industries - from banking & travel to retail & communications - it's clear that our journey in the food sector has only just begun.

And we're just getting started.

Benefits & Diversity

At Deliveroo, we know that people are the heart of the business & we prioritise their welfare. We offer a wide range of competitive benefits in areas including health, family, finance, community, convenience, growth, time away & relocation.

We believe a great workplace is one that represents the world we live in & how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food & a desire to be part of one of the fastest-growing startups in an incredibly exciting space.

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