The Solution Architect is a key member of the Professional Services team responsible for the design & architecture of Zuora solutions. The position requires strong consulting skills with the ability to effectively command a room. The Solution Architect plays a lead role during the implementation identifying & documenting client business requirements, mapping & configuring the Zuora solution to meet the requirements, & providing guidance to the client to achieve a successful implementation. They must identify potential issues & risks early in an implementation to develop mitigation strategies & contingency plans. A solid candidate will have an innate ability to simplify complex technology concepts & to plan, prioritize & seamlessly integrate all moving parts to deploy successful solutions.
Design & validate that the proposed solution architecture supports the stated & implied business requirements.
Review technical team deliverables for compliance with architecture standards, guidelines & leverages best practices.
Articulate & present different point of views on various technologies.
Present Architecture deliverables such as Ecosystem & Integration diagrams, BRD, Business Process Flows, Swimlanes, Visios & Mockups.
Exhibit strong executive presence & ability to interact with key project sponsors.
Must have at least 5 years enterprise level experience, within a professional services organization, as a Solution Architect and/or Senior Business Consultant with a leading technology consulting company, delivering moderate to complex ERP, billing, Q2C, QTC, OTC, CPQ and/orsalesforce.comsolutions (Force.complatform a plus).
Master of Science in Computer Science or in Business preferred.
Demonstrated leadership abilities to lead business discussions with customers & architect the value of our solution & the best practices to implement it.
Experience in requirements gathering, use cases documentation, business analysis, systems design & integration, user interface design & implementation.
Experience in data analysis, conversion & migration, interfaces & reports.
Experience with gap analysis & blueprint development.
Experience with system design using configuration and/or customization, integration, testing & support.
Experience in delivering end to end solutions through the entire SDLC - right from running the client facing workshops, design, build, test, deployment, UAT & handover.
Experience in Waterfall & Agile methodologies.
Must be a strong team player with excellent communication skills at the business & technical level, able to collaborate as part of a team to deliver exceptional customer results in a rapid paced implementation environment.
Experience managing tasks on multiple projects simultaneously.
Able to travel up to 60% of the time.