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BentoBox // website services for restaurants
New York or Remote    Posted: Thursday, October 08, 2020
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BentoBox empowers restaurants to own their presence, profits & relationships. The hospitality platform disrupts third-party services that come between the restaurant & the guest. BentoBox puts the restaurant first & offers tools that drive high-margin revenue directly through the restaurants website. BentoBox is trusted & loved by over 5,000 restaurants worldwide including The Meatball Shop, Joseph Leonard, Union Square Hospitality Group, Major Food Group, Roses Luxury, Eleven Madison Park & many more. Learn more at

We are looking for an energetic & hyper-organized Onboarding Manager to work with our clients & design team to help get restaurants started on the BentoBox platform. This is an incredible opportunity to get in on the ground-floor of a fast-growing startup serving the restaurant industry.


  • Assist awesome restaurants across the country get up & running on BentoBox
  • Have kick-off & revisions calls with customers regarding their websites
  • Manage tasks with our design & content teams
  • Conduct website quality assurance (dont worry, well teach you!)
  • Manage onboarding timelines
  • Train customers on the platform
  • Help shape future product development based on customer feedback & insights
  • Uphold BentoBoxs core mission, vision, & values

Skills & Attributes

  • High energy & ambition; enthusiasm to give 150% every day to help build a massive company
  • Passion for the restaurant industry & for helping owners & operators thrive in a digital world
  • Hyper-organized & strong multi-tasker who can easily manage numerous projects
  • Very strong attention to detail & creative eye
  • Excellent verbal & written communication skills
  • Strong interest in problem-solving
  • Positivity, patience, & professionalism
  • Experience in the hospitality industry is a plus
  • Basic understanding of how websites are built & not afraid to learn new technology

What We Offer

  • Competitive salary + equity 
  • Full benefits (medical, dental, vision, 401(k), commuter benefits, life insurance)
  • Flexible vacation plan
  • Paid parental leave
  • Professional development, growth, & support
  • Perks when dining with BentoBox customers such as tip reimbursement
  • Making a positive impact on the hospitality community

BentoBox provides equal employment opportunities to all employees & applicants for employment & prohibits discrimination & harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 

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