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Critical Mass // digital experience design agency
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The Digital Producer contributes to the creative solutions at Critical Mass by translating vision into reality. You are central to the success of your teams creative. Youve followed your project from ideation to completion & you understand every step in between. Youre on speed dial with your project manager, defining external costs & generating production schedules.


You will: 

  • Defines production scope.
  • Defines production schedules, sets milestones, tracks deliverables. 
  • Provide & promote high standards of professionalism & leadership throughout the life of projects, both within & outside the organization, appropriately representing Critical Mass' business philosophies, protocols & standards. 
  • Moderates the internal & client review process  
  • Coordinates all moving teams - technology, planning, creative, management, & 3rd parties. 
  • Mentors internal teams through the various intricacies of content creation. 
  • Cultivates strong relationships within creative teams. 
  • Has expert knowledge of the digital ecosystem
  • Maintains strong working relationships with external partners

You have: 

  • 2+ years experience with interactive production, preferably in a production company or agency environment. 
  • English proficiency B2+/C1.
  • Experience in a leadership role that requires both client-facing & team-management aspects.
  • Experience using creative automation platforms for producing assets.
  • Project management knowledge & is highly skilled in preparing budgets, statements of work & production schedules 
  • A strong knowledge of the interactive space 
  • Flawless communication skills. 
  • Basic knowledge of software/internet development lifecycle 
  • Ability to handle multiple planned & unplanned project tasks, roles & responsibilities. 
  • Skills in mediation, negotiation, diplomacy 
  • Producer portfolio samples along with corresponding project documentations (SOW, Budgets, Project Plans) required. 

What We Offer

  • Maternity & parental leave extra days
  • Competitive benefits packages
  • Vacation, compassionate leave, sick days, & flex days
  • Access to online services for families & new parents
  • End-of-year closure days (not deducted from vacation balance)
  • Diversity & Inclusion Board with 12 affinity groups
  • Internal learning & development programs
  • Enterprise-wide employee discounts
  • And more

At Critical Mass, we value our employees & offer competitive compensation & benefits packages. If youre looking for a challenging & rewarding opportunity to make a significant impact on the lives of our employees, we encourage you to apply for this exciting position today!

The Talent Team at Critical Mass is focused on ensuring we provide the best training, onboarding, & employee experience possible! Our new hires & employees are the future of our organization, & we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 5 days a week.

Critical Mass is an equal opportunity employer that is committed to diversity & inclusion in the workplace. We do not tolerate discrimination on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you are an individual with disabilities who would like to request an accommodation, please reach out to accommodations@criticalmass.com.

We are committed to fostering diversity, equity, & inclusion within our pool of candidates, with a target of achieving at least 50% representation from underrepresented communities.

The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance & reach out to them directly.

If U.S. based: https://www.consumer.ftc.gov/articles/job-scams#avoid
If Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.html
If U.K. based: https://www.gov.uk/consumer-protection-rights
If Costa Rica based: https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx 

 
 
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