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Our mission? To create the finance solution all businesses love. Our means? Technology, elegant design, & an outstanding sense of customer care. At Qonto, we believe that great service comes from great thinkers. That's why we strive to provide the right environment that allows you to excel in your work. Check out this video to learn about our working ethos: The Qonto Way

Alexandre and Steve launched Qonto in July 2017, & the team has achieved great things since then:
- Market leader for online SME banking in Europe
- 220,000 SME clients
- Outstanding customer satisfaction (App Store | Google Play | TrustPilot)
- Recognized as one of the best startups to work for (LinkedIn | Glassdoor)
- €622 million raised so far with a €4.4 billion valuation after Series D
- International investors including Valar, Alven, Tencent, DST Global, Tiger Global, TCV, Alkeon, Eurazeo, KKR, Insight Partners
- 4 offices in Paris, Berlin, Milan, & Barcelona
- And 500+ happy Qontoers building a finance solution businesses love to use

Our values:
Ambition | We tackle big challenges. No matter what
Teamwork | We create momentum by working together, at the same speed
Mastery | We pursue excellence through continuous learning. We face challenges with humility. Every day
Integrity | We're open. We're honest. And we earn the trust of our clients & each other

As a Tech Operations Principal, reporting directly to our CTO Aymeric, you will coach & support our engineering teams to build a killer product: the one-stop shop for all financial needs of European SMEs, with a stellar UX & rapid improvements.

Our highly-skilled, multi-cultural Tech team of 200 engineers spanning web, mobile, back-and, & SRE collaborates tightly with the Product team to deliver a top-quality product at a fast pace.

‍‍As a Tech Operations Principal at Qonto, you will

Coach engineers & managers on the Qonto Way, in close collaboration with our Lean Expert Tristan. As a prerequisite, you will get an excellent understanding of our methods. You will be part of the Qonto Way core team”, who design the system to train our staff on the Qonto Way philosophy & techniques quickly & reliably.
Lead cross-cutting system improvements, typically in the form of a kaizen”, a team effort to drive an order-of-magnitude improvement on a complex issue that gets in way of success.
Align & support delivery of product features & improvements with a high level of quality & on time. In order to foster teamwork, you will develop & deploy methods to provide smooth coordination between Tech stacks (Back-end, Web, Mobile, Site Reliability Engineering, Security) & with other departments.
Contribute to Qonto's employer brand” within the European Tech community. You will participate or facilitate the participation of Qonto's Tech team members in conferences & meetups, with the aim to promote our organization & help us attract the best tech talents on the market.
Monitor performance across all stacks & all activities (build, run) & react to issues like bugs, delays, or incidents by supporting managers to recover & get back on track quickly. Continuously improve the Tech dashboard that tracks the overall performance of the team.
Support the rituals of the Tech department: prepare relevant, attention-catching content for the monthly Tech all-hands; present the department, its role & its inner workings to new joiners; organize the weekly meeting of the CTO's direct team; prepare reporting for the executive committee; etc.
Handle one-off topics delegated to you by the CTO & act as a backup as necessary, for example by doing interviews.

What you can expect

Thanks to your direct relationship to our CTO Aymeric, you will have a unique vantage point to see how all these teams work together in order to deliver the best finance solution for European SMEs, in hypergrowth, & in an international environment.
Our company strategy consists in creating the conditions for all of us to think & learn. We call it the Qonto Way. By becoming our Tech Operations Principal, you will be in the front row to witness how this strategy helps us win the heart of our users & expand our business, & contribute to this momentum!
After 18-30 months on the job, depending on your development goals & your performance, you could aim for a top management role within the Tech team.

About You

Leadership | You have 5+ years of experience in Tech. You can carry the CTO's authority & vision. Coaching experience is a plus.
Team player | We're a team tackling ambitious challenges. You have great communication skills. You can interact confidently with other leaders throughout the organization.
Mastery | You work with methods to drive delivery, to coordinate multiple teams, & to bring change in an organisation. You are willing to learn about Qonto's existing standards & methods to help improve them.
Engineering | You have first hand experience of building a complex software product. You can deep dive into design discussions across stacks.
Languages | You are fluent in English. French is a plus.
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