Please note that afternoon hours are from 2pm - 11pm, five days a week.
Citizen's mission is to protect the world by building a global safety network of people protecting each other via our free iOS/Android app. The network is powered by technology that generates instant alerts about public safety emergencies-as they occur. Each incident on the platform creates a temporary local network of people who use the Citizen product to protect each other, broadcasting live video & communicating with others nearby.
About the Team
The National Operations Center is Citizen's 24/7 newsroom. The talented, detail-oriented, & creative individuals on this team are the frontline of our business. Every incident created in the Citizen app is managed by a Safety Alert Writer. Many of Citizen's Safety Alert Writers are former journalists, copywriters, content creators, & first responders-but most importantly have a passion for keeping their communities safe & informed.
We are looking for collaborative & mission-driven problem solvers to join our growing National Operations Center. Safety Alert Writers are responsible for managing a specific territory, sometimes an entire city, for developing public safety emergencies during their shifts. The majority of their time is spent monitoring & listening to various data & audio sources in order to collect, process, & translate safety notifications to millions of Citizen users in real-time & help them stay safe.
Please note that we run a 24/7/365 operation & new team members who have the flexibility to take on weekend shifts are more likely to be considered.