Acquia empowers the worlds most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, & IT operations teams at thousands of global organizations to rapidly compose & deploy digital products & services that engage customers, enhance conversions, & help businesses stand out.

Headquartered in the U.S., Acquia has been named a top software company by The Software Report, rated a leader by the analyst community, & named a top place to work by the Boston Globe & the Boston Business Journal. We are Acquia. We are building for the future & we want you to be a part of it!

The Partner Operations Specialist will be responsible for supporting our Partner team & will be pivotal in helping to deliver success within our Partner organization. This individual will support & advise on a global basis working to improve overall sales productivity & enable the Partner team members to focus on revenue generating activities.  

Responsibilities

• Work as a liaison between the Partner Team, Marketing, Finance, Sales Ops, Professional Services & Legal teams to ensure that the partner operations are optimized, efficient & effective.
• Oversee & review the integrity of Partner data in Salesforce.com CRM, Domo & metrics dashboards.
• Provide system support by becoming a power user of Salesforce.com CRM specifically Salesforce.com objects & reports.
• Partner team quarterly business review & territory review data & analysis.
• Work closely with Finance to administer Partner Commission & Credits Program, including monthly accruals, budget management, payments & generating statements for partners.
• Budgeting & expense tracking for the Partner Team.
• Analyze & recommend, based upon data analysis, areas for optimization within the partner business.
• Tracking partner performance in the Partner Program & managing annual re-leveling process.
• Deal registration reporting & analysis.
• Partner Portal access for partners joining the Partner Program.
• Management of listings on the Partner Finder. 
• Administration of product sandboxes for partners.

Desired Skills & Experience

• Strong organizational & listening skills with the ability to multitask efficiently
• Able to take direction & use initiative to ensure tasks are completed with accuracy & efficiency.
• Understand the importance of & demonstrate high level of attention to detail.  
• Strong interpersonal skills; ability to work as part of a team & communicate efficiently with different personality types across multiple departments.
• Proficiency using the Google Suite of products.
• Salesforce or other CRM experience preferred.
• DOMO or Other BI Tool experience preferred.
• Prior experience/internships in sales or operations preferred.
• Must have Bachelors degree.

Acquia is proud to provide best-in-class benefits offerings to our employees & their families in maintaining both a healthy body & a healthy mind. Core Benefits include: competitive healthcare coverage, wellness programs, take it when you need it time off, parental leave, recognition programs, & much more!

Acquia is an equal opportunity (EEO) employer. We hire without regard to age, color, disability, gender (including gender identity), marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other status protected by applicable law.

Interested residents of Colorado may contact NA-recruiting@acquia.com as it relates to regulation C.R.S. 8-5-201. Information regarding benefits are linked here.