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Pager is a rapidly growing NYC health-tech startup looking for a QA Analyst to work closely with Development & Support teams to ensure software features/issues are tracked, clearly documented, & have strong test coverage. Our web apps power our medical staff, as well as our clients staff, to provide the best health care & routing for our patients.


  • Conduct manual & automated testing procedures necessary to validate expected/desired behavior & resolve unintended consequences/edge cases.
  • Work closely with our Development/Product team to ensure that QA can sign-off on items within a sprint; to identify & flag QA requirements (test environment, scope, etc.); & ensure that tickets are delivered to QA in a timely manner or are escalated if missing.
  • Provide support to Development team during the release life cycle to ensure the highest rate of success.
  • Work closely with our Support/Operations team to clearly identify defects/features when they are reported by customers/clients.
  • Track issues throughout the entire release life cycles.
  • Clearly document Test Plan & requirements in TestRail.
  • Leverage knowledge of STL & SDLC during sprints to build manual test suites per regression, smoke, integration, & system testing.
  • Collaborate with offshore team members (India) to perform testing, assign tasks for releases & send test results to stakeholders
  • Work proactively to understand project deadlines & execute deliverables on time
  • Provide 100% QA coverage to ensure that every variation of features or requirements are tested
  • Provide QA reports to management.


  • Approximately 4-7 years of Quality Assurance experience working within the SDLC & STLC.
  • At least 1 year of experience running automation tests
  • BA/BS degree, preferably in a technical field, or equivalent practical experience.
  • Experience with RDBMS & how a database driven software applications interacts with the underlying data layer.
  • Experience with Agile Project Management Tools.
  • Experience with or exposure to Selenium.
  • Experience with Test Management Tools.
  • Desire to work in a fast paced environment.
  • Ability to quickly adapt to new tasks or requirements.
  • Excellent communication skills, particularly when explaining technical matters to non-technical teammates.


  • Desire to learn automation
  • Experience working with automated testing tools in an Enterprise environment.
  • Experience w/ Mobile testing.
  • Experience w/ TestRail or QC.
  • Experience w/ JIRA or HPALM.
  • Experience w/ GIT.
  • A strong understanding of core OOP concepts & data structures.
  • Experience with HIPAA & strong security practices.
  • Bilingual w/ Spanish


  • Ability to accurately set expectations, & then deliver on those expectations
  • Ability to work independently & quickly, but cares about precision & details, doing whatever it takes to get the job done.
  • Adaptable to & collaborates on changes.
  • Encouraged to take risks, suggest ideas & push yourself to new heights.
  • Strong time management & organizational skills.
  • Critical thinking skills.
  • Detail-oriented.
  • Strong interpersonal skills
  • Constantly evaluating user experience & the design of our products
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