We are a community of people who believe everyone deserves better & better should not cost more.
We are democratizing access to goodness, starting with a carefully curated collection of amazing high-
quality products. We offer non-GMO & organic food, clean beauty & personal care products, non-
toxic cleaning supplies, home goods & office supplies, all at simple, fair prices.
How? At Brandless, we cut out the middleman, & ship direct. So, you dont pay extra for the many
unnecessary steps between the supplier & a traditional retailers shelf. Were doing things differently
because we truly believe that everyone should be able to afford the things that they use every day.
Were thinking beyond building a brand. Were building a MOVEMENT. A movement deeply rooted in
quality, simplicity, community-informed values & tangible acts of kindness.
What youll do:
As our Sr. Manager, People, youll have the unique opportunity to be a part of launching the first
Brandless Fulfillment Center & youll play an instrumental role in defining its culture, objectives,
policies, & people-related processes. We are seeking an inspiring, compassionate, & analytical
leader who has high standards, strong judgement & can embody our five Brandless intentions: Build
Community, Create Trust, Make It Better, Cultivate Inclusivity, & Be All In.
Reporting to Brandless Head of People, you will be integral to creating the fulfillment center launch
process from hiring the leaders, to designing & getting alignment on processes, to helping to establish the fulfillment centers culture, & supporting the needs of our primarily non-exempt employees. You will be required to do this all collaboratively & quickly, so youll need an easy ability to lead & influence peers, senior leaders, & other partners across the company & a sense of humor & inherent optimism would be ideal.
In your day-to-day, youll partner with both the People Team & the General Manager in achieving business needs, while taking responsibility for developing & scaling leadership & culture as the company grows. You will support all onsite labor & employee relations issues, & will partner with our Director of Compliance to ensure workplace safety & other policies are established & adhered to.
You will be accountable for establishing & measuring People metrics such as attendance, attrition, & onboarding, as well as Culture metrics, such as employee engagement & morale. Youll be the primary leader responsible for delivering people & culture results onsite, developing scalable mechanisms that can be replicated across the fulfillment network as it grows.
Youll Create Impact By:
Building Culture: What is your ideal picture of a people leader? We are excited to craft a positive
and growth mindset culture in our fulfillment center where asking thoughtful questions and
passionately working to remove barriers are the norms. Youll be at the helm in this, partnering
with leaders & employees to build this people-focused & high-performing culture, using your
own experience & the Brandless culture as your guides.
Doing: How do you approach project timelines? Do you have a strong bias for action? Do you ask
how we could go faster while staying responsible & well-coordinated? Things move quickly at
Brandless, so its essential to stay clear on priorities & communicate thoughtfully & often as
we drive to achieve our objectives.
Building: You will develop people processes & mechanisms, in many cases from scratch, and
you will be responsible for communicating & managing these processes within the company.
Well want you to understand how operations is an intersection of people & process, & for
you to focus on creating ways of working that holistically develop the team & the site, and
ultimately unlock performance.
Collaborating: Collaboration is key at Brandless so as you build, youll need to make sure you
are closely connected to the core People team, to the General Manager & other onsite leaders,
and to all other critical stakeholders across the company.
What youll need:
- Mastery of federal & state employment laws
- Experience working with & supporting large, primarily non-exempt teams
- A minimum of 10+ years in HR, with at least 5 years in a management capacity & ideally (but
not necessarily) supporting a warehouse or distribution center
- BA/BS degree in HR or a related field
- Deep experience partnering with business leaders to drive high-performance in teams
- Demonstrated strong analytical skills, a growth mindset, & the ever-present desire to learn
- A passion for building diversity, inclusion & belonging within teams
- Excellent communication skills
Brandless provides equal employment opportunities (EEO) to all employees & applicants for
employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In
addition to federal law requirements, Brandless follows applicable state & local laws governing non-
discrimination in employment in every location in which the company has facilities. This policy applies to
all terms & conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation & training.