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Warby Parker // boutique-quality eyewear retailer
Product, Full Time    New York City    Posted: Wednesday, April 28, 2021
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Warby Parker is on the lookout for a Senior Product Manager to help oversee the strategy, roadmaps, & business outcomes for our Supply Chain, Product Development, Merchandising, & Planning teams. These teams are responsible for Warby Parkers product assortment & quality, as well as the speed, efficiency, & cost with which we get our products in customers hands. In this collaborative role, youll work closely with the department heads, our in-house Engineering & Data Science teams, external partners, & other stakeholders to develop, define, & grow cutting edge back-end systems that assist product forecasting & supply chain optimization. If supporting a beautiful & seamlessly integrated shopping experience across the web & in our brick-and-mortar stores sounds like your cup of tea (or coffeeor yerba mate?), read on!

What youll do:

  • Product-manage the teams in charge of supporting Warby Parkers Supply Chain & Merchandising & Planning systems 
  • Determine the overall strategy for product focus areas
  • Scope new internal features & products, working with your teammates to gather requirements, write business cases, track progress, & deliver value
  • Help write, edit, & maintain product documentation
  • Identify top-priority metrics & targets for the team to impact
  • Create & communicate roadmaps based on Warby Parkers business objectives & metrics
  • Translate business needs into targeted Agile epics & user stories that are executable by product teams
  • Ensure that stakeholders stay informed about relevant progress & decisions regarding each product
  • Run demos & meetings with stakeholders & functionality consumers
  • Maintain a highly engaged, energized, & efficient team

Who you are:

  • Backed by 5 to 7 years of experience developing, defining, & growing multiple business systems (i.e., non-customer facing) that touch many different parts of an organization
  • Familiar with Agile, scrum, & other project management methodologies
  • Equipped with a technical mindset, empathy for users, systems thinking, & an eye for good designall of which help your understanding of how to create & deliver exceptional products
  • A naturally curious person who dives deep into any available information to better understand the task at hand
  • A well-rounded communicator who can write clear expository prose on complex topics & facilitate compelling presentations
  • Strong analytical reasoning skills & experience analyzing scenarios quantitatively
  • Able to measure the business impact of back-end systems you've product-managed
  • Ready to make tough decisions when needed
  • Comfortable being both a team player & a leader while contributing on a variety of projects
  • Driven by the desire to help others

Extra credit:

  • Experience with business systems such as supply chain/inventory, merchandising, material handling systems/warehouse management systems, product lifecycle management, purchase order management systems, and/or modules that complemented enterprise resource planning systems
  • Experience working for a company that has a heavy consumer-facing element, like e-commerce

About Us:

Warby Parker was founded with a mission: to inspire & impact the world with vision, purpose, & style.

We accomplish this by reimagining everything that a company & industry can be. Weve proven that a business can scale, be profitable, & do good in the worldwithout charging a premium for it. And weve learned that it takes creativity, empathy & innovation to consistently surpass customer expectations. 

Since the day we launched in 2010, weve pioneered ideas, designed products, & developed technologies that help people see. We offer everything our customers need for happier eyes at a price that leaves them with money in their pockets, from designer-quality glasses & contacts to eye exams & vision tests. 

Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program. Over eight million pairs of glasses have been distributed in over 50 countries; that means eight million people now have the glasses they need to learn, work, & achieve better economic outcomes. 

At Warby Parker, you can look forward to company outings & events, volunteering & learning opportunities, & just great company filled with curious, kind folks. Dreaming up & sharing ideas arent responsibilities reserved for certain teams or leaders; the challenge (a really fun one) of innovation is on all of our shoulders. Teammates can also connect around common interests, backgrounds, & identities, no matter their home base, through our various employee resource groups. (Were happy to say that the Human Rights Campaign has named us a Best Place to Work for LGBTQ+ employees!) That sense of community & belonging keeps us excited to walk through the door every day, wherever that door may be. 

We're driven to continue building a workplace, based on inclusive behaviors & equitable systems, where all employees can bring their authentic selves, feel engaged, & share their perspectives as a valued member of Team Warby. Transparency is what were all about, & our annual Impact Report & Racial Equity Strategy lay out how were sticking to these values. 

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